There are 3 editions available when you buy HelpMaster which allow you to choose according to your business requirements and budget. For further information about the different editions, refer to the Detailed Edition Comparison. Remember, you can always start using one edition and then, as your organization and needs change, easily upgrade to any other edition without losing any downtime, no re-installation is necessary!
Concurrent licensing saves you money, because you're not buying licenses you don't need. You only consume a license when you're logged into the system. When a team member logs off, their license becomes available for another person to use. Estimate how many of your team members needs to be logged onto the system at the same time, and that's how many concurrent licenses you'll need. Simple and cost effective.
A license for staff members is consumed for an individual staff member regardless of whether they log in via the desktop edition, or via the web interface.
Clients logged in via the web interface do not consume a license. For further information about licensing, see HelpMaster licencing.
Purchase or Subscribe
HelpMaster licenses can be purchased outright for a perpetual license, or you can pay-as-you-go via a monthly, or yearly subscription model. Choose a payment model that suits your budget and licensing needs. Changing from one model to another is no problem if your needs ever change.
Not sure which version/pricing model is for you?
Our sales team are more than happy to spend the time with you to discuss your particular needs. We love showing IT managers, CEOs, CIOs, and Helpdesk team members from businesses of all sizes why so many have chosen HelpMaster. Get your team together and request a free web demonstration!
There is no minimum purchase required. For more information, a free web demonstration, or pricing on your new HelpMaster service desk system, please contact our sales team today!