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Support Requests and Annual Maintenance Subscriptions
Beth S
Informative
0721
28 Oct 2008 07:19 PM
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Subscribe to this topic to be notified of product updates
Rod Weir
02633
14 Aug 2007 07:18 PM
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HelpMaster v11.11.11 release now available
Rod Weir
0691
15 Nov 2011 10:25 PM
[RESX:TopicRead]
HelpMaster v11.10.18 maintenance release now available
Rod Weir
0212
18 Oct 2011 10:49 PM
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HelpMaster v11.0.2 maintenance release now available
Dennis Odri
Informative
0305
01 Sep 2011 06:15 PM
[RESX:TopicRead]
HelpMaster v11.0.1 maintenance release now available
Rod Weir
0282
20 Jul 2011 01:17 AM
[RESX:TopicRead]
HelpMaster v11 is now available! Major new release
Rod Weir
01354
06 Jul 2011 11:54 PM
[RESX:TopicRead]
HelpMaster v10.0.4 maintenance release now available
Rod Weir
0290
21 Jun 2011 07:48 PM
[RESX:TopicRead]
Whats new in version 11?
Rod Weir
0391
05 May 2011 09:03 PM
[RESX:TopicRead]
Update training courses for HelpMaster now available
Rod Weir
0310
13 Oct 2010 12:23 AM
[RESX:TopicRead]
HelpMaster version 8.x end-of-life notice
Rod Weir
0327
25 Aug 2010 08:04 PM
[RESX:TopicRead]
HelpMaster version 10 now available
Rod Weir
Informative
0354
25 Aug 2010 06:53 PM
[RESX:TopicRead]
HelpMaster Pro 9.1.7 maintenance release now available
Rod Weir
0582
21 Jun 2010 07:38 PM
[RESX:TopicRead]
Password reset - Add more self-service to your clients
Rod Weir
 
0599
05 May 2010 03:58 PM
[RESX:TopicRead]
HelpMaster Pro 9.1.6 maintenance release now available
Rod Weir
Informative
0564
27 Apr 2010 10:43 PM
[RESX:TopicRead]
HelpMaster Pro 9.1.5 maintenance release now available
Rod Weir
0581
16 Feb 2010 08:35 PM
[RESX:TopicRead]
HelpMaster Pro 9.1.4 maintenance release now available
Rod Weir
0453
02 Feb 2010 09:18 PM
[RESX:TopicRead]
HelpMaster Pro 9.1.3 maintenance release now available
Rod Weir
 
0607
26 Nov 2009 04:52 PM
[RESX:TopicRead]
HelpMaster Pro 9.1.2 maintenance release now available
Rod Weir
0386
04 Nov 2009 07:17 PM
[RESX:TopicRead]
HelpMaster Pro 9.1.1 maintenance release now available
Rod Weir
0405
18 Oct 2009 06:58 PM
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Latest posts
Change field location in assets to pull-down menu by Wiljan in Wishlist with 1 replies
In the current version the field location in the assets is a free text field. We would prefer that this is changed to a pull down menu, or there is a ...

Feature poll - What would you like to see developed in HelpMaster next? by Rod Weir in Wishlist with 0 replies
Time for a quick poll about features.  Tell us what you'd like to see most in a up-coming release of HelpMaster.  Of course, let us know if...

LDAP queries by Chandrasekar Vasudevan in Wishlist with 0 replies
 The Profile creation part of HM Active Directory Services can support LDAP filter queries rather blindly looking for OU structures alone. And th...

How can the Active Directory module be improved? by Rod Weir in Active Directory with 0 replies
Hello HelpMasters! We are looking to improve the functionality of the Active Directory module.   What ideas do you have?  What do you ...

Am i missing something by Chandrasekar Vasudevan in Active Directory with 3 replies
 Hi Administrators,                   I installed hmp v 11.0 in my local machine and hosted the hel...

Error by Chandrasekar Vasudevan in Bugs!!! with 4 replies
   I tried upgrading the database using the database upgrade wizard on windows 2008 R2 server.... When i did .... i get this error .... Why...

How to handle adding clients to new jobs? by Dennis Odri in Using HelpMaster with 1 replies
One of our clients recently submitted this query. We would like to get some feedback as to the preferred behaviour at the point of logging a new job f...

Timezone support - important database changes by Rod Weir in Using HelpMaster with 0 replies
Just a quick notice about the next version of HelpMaster due to be released Q1 2012.  This version will have full timezone support.  This me...

IIS Error on Helpmaster Pro 11.12.15 by Chandrasekar Vasudevan in Web interface, client self-service and remote access with 4 replies
Hi all,  I have installed HelpMaster Pro 11.12.15. I was able to install the desktop and works smoothly, while the web version is not working. I...

Override Date Logged by Rod Weir in Using HelpMaster with 0 replies
Received via tech support Sometimes we get calls out of hours and we may not get to a computer straight away. How can we capture the time taken f...


Latest posts including replies
RE: Change field location in assets to pull-down menu by Dennis Odri in Wishlist
Hi Wiljan, I have logged a new feature request for you which would be implemented in a future version. As a work-around for now, you could create ...

Change field location in assets to pull-down menu by Wiljan in Wishlist
In the current version the field location in the assets is a free text field. We would prefer that this is changed to a pull down menu, or there is a ...

Feature poll - What would you like to see developed in HelpMaster next? by Rod Weir in Wishlist
Time for a quick poll about features.  Tell us what you'd like to see most in a up-coming release of HelpMaster.  Of course, let us know if...

LDAP queries by Chandrasekar Vasudevan in Wishlist
 The Profile creation part of HM Active Directory Services can support LDAP filter queries rather blindly looking for OU structures alone. And th...

How can the Active Directory module be improved? by Rod Weir in Active Directory
Hello HelpMasters! We are looking to improve the functionality of the Active Directory module.   What ideas do you have?  What do you ...

RE: Error by Chandrasekar Vasudevan in Bugs!!!
Hi Suman Das, Thanks for ur support and i was able to solve it... Thanks a lot .... Cheers, Chandrasekar....

RE: Am i missing something by Dennis Odri in Active Directory
Hi Chandrasekar, Yes, you definitely do need to enable OLE Automation and run the script to grant the Service Logon Account permissions to the syst...

RE: Am i missing something by Dennis Odri in Active Directory
  Hi Chandrasekar, Please contact us via email at support@prdsoftware.com.au with your specific configuration issues and we will be happy to...

RE: Am i missing something by Chandrasekar Vasudevan in Active Directory
When do i need to do the Active Directory Module system Configuration on my database .... Such as changing the facet configuration of my SQL Server in...

Am i missing something by Chandrasekar Vasudevan in Active Directory
 Hi Administrators,                   I installed hmp v 11.0 in my local machine and hosted the hel...


 
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