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Email Manager - Workflow patterns and pattern of the week
Rod Weir
Informative
5833
by  Rod WeirJump to last post
03 Nov 2011 07:48 PM
[RESX:TopicRead]
Extra Blank Lines in Every Email
Joanne Crang
3568
by  Joanne CrangJump to last post
01 Aug 2011 08:58 PM
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Repeated Jobs - Not wanting to Log them Multiple Times
Joanne Crang
1541
by  Rod WeirJump to last post
19 Oct 2010 11:42 PM
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One line Title or description for a job
Lisa
2672
by  Rod WeirJump to last post
28 Sep 2010 02:35 AM
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Client name change
Knowledge Bird
21066
by  Knowledge BirdJump to last post
12 Apr 2010 07:40 PM
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Default Email Manager Fields not being Updated by Staff
Joanne Crang
31165
by  Knowledge BirdJump to last post
24 Feb 2010 03:09 PM
[RESX:TopicRead]
Attachments within the Email
Joanne Crang
5879
by  Rod WeirJump to last post
22 Feb 2010 03:01 PM
[RESX:TopicRead]
Event log Entries
Joanne Crang
2954
by  Joanne CrangJump to last post
13 Dec 2009 04:10 PM
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The Microsoft Exchange Server computer is not available...
Nick Giannotti
 Not Resolved
42168
by  Rod WeirJump to last post
09 Dec 2009 04:52 PM
[RESX:TopicRead]
Unsuccessfully Processed Emails
Daniel Hughes
1548
by  Rod WeirJump to last post
19 Nov 2009 02:33 PM
[RESX:TopicRead]
Users keep replying outside the lines
Knowledge Bird
6880
by  Rod WeirJump to last post
19 Aug 2009 09:55 PM
[RESX:TopicRead]
Email Manager and Working folders
Rod Weir
0509
28 Jul 2009 11:12 PM
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Attachments not Attaching when Updating An Existing Job
Joanne Crang
111123
by  Knowledge BirdJump to last post
14 Jul 2009 07:05 PM
[RESX:TopicRead]
Does the Email Manager re-open closed jobs when a client responds?
Rod Weir
41062
by  Knowledge BirdJump to last post
07 Jul 2009 11:33 PM
cry.gif
Assigning Jobs to External Parties
Joanne Crang
8965
by  Suman DasJump to last post
19 May 2009 04:37 PM
[RESX:TopicRead]
Logging Informational Jobs I dont want logged
Joanne Crang
1605
by  Rod WeirJump to last post
10 Mar 2009 06:26 PM
[RESX:TopicRead]
Documenting Email Profiles
Joanne Crang
1607
by  Rod WeirJump to last post
10 Feb 2009 05:09 PM
[RESX:TopicRead]
Email Manager to always log all jobs under a specified client
Rod Weir
41389
by  Rod WeirJump to last post
01 Dec 2008 05:59 PM
[RESX:TopicRead]
SQL Script to convert all email addresses in HelpMaster Pro to lower case
Rod Weir
2926
by  Rod WeirJump to last post
09 Oct 2008 09:03 PM
[RESX:TopicRead]
Using Email Manager with Lotus Notes
Michael White
5991
by  Rod WeirJump to last post
16 Sep 2008 07:41 PM
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Latest posts
Quickly open list of non-closed jobs for a Client by Rob van Gelder in Wishlist with 1 replies
If I answer a call it would be handy to see a list of open jobs for that client. I'd love a really easy way (ie. 1 step)  of displaying a list o...

Display specific job templates per client/site for web self-service by Rod Weir in Web interface, client self-service and remote access with 0 replies
For those using the HelpMaster web interface for client web self-service, did you know that you can customize the list of job templates that are prese...

Change field location in assets to pull-down menu by Wiljan in Wishlist with 1 replies
In the current version the field location in the assets is a free text field. We would prefer that this is changed to a pull down menu, or there is a ...

Feature poll - What would you like to see developed in HelpMaster next? by Rod Weir in Wishlist with 0 replies
Time for a quick poll about features.  Tell us what you'd like to see most in a up-coming release of HelpMaster.  Of course, let us know if...

LDAP queries by Chandrasekar Vasudevan in Wishlist with 0 replies
 The Profile creation part of HM Active Directory Services can support LDAP filter queries rather blindly looking for OU structures alone. And th...

How can the Active Directory module be improved? by Rod Weir in Active Directory with 0 replies
Hello HelpMasters! We are looking to improve the functionality of the Active Directory module.   What ideas do you have?  What do you ...

Am i missing something by Chandrasekar Vasudevan in Active Directory with 3 replies
 Hi Administrators,                   I installed hmp v 11.0 in my local machine and hosted the hel...

Error by Chandrasekar Vasudevan in Bugs!!! with 4 replies
   I tried upgrading the database using the database upgrade wizard on windows 2008 R2 server.... When i did .... i get this error .... Why...

How to handle adding clients to new jobs? by Dennis Odri in Using HelpMaster with 1 replies
One of our clients recently submitted this query. We would like to get some feedback as to the preferred behaviour at the point of logging a new job f...

Timezone support - important database changes by Rod Weir in Using HelpMaster with 0 replies
Just a quick notice about the next version of HelpMaster due to be released Q1 2012.  This version will have full timezone support.  This me...


Latest posts including replies
RE: Quickly open list of non-closed jobs for a Client by Dennis Odri in Wishlist
Hi Rob, If you have HelpMaster v11 you have that exact feature on the 'Jobs' ribbon in the 'Quick Find' section called 'Job History with a dynamic se...

Quickly open list of non-closed jobs for a Client by Rob van Gelder in Wishlist
If I answer a call it would be handy to see a list of open jobs for that client. I'd love a really easy way (ie. 1 step)  of displaying a list o...

Display specific job templates per client/site for web self-service by Rod Weir in Web interface, client self-service and remote access
For those using the HelpMaster web interface for client web self-service, did you know that you can customize the list of job templates that are prese...

RE: Change field location in assets to pull-down menu by Dennis Odri in Wishlist
Hi Wiljan, I have logged a new feature request for you which would be implemented in a future version. As a work-around for now, you could create ...

Change field location in assets to pull-down menu by Wiljan in Wishlist
In the current version the field location in the assets is a free text field. We would prefer that this is changed to a pull down menu, or there is a ...

Feature poll - What would you like to see developed in HelpMaster next? by Rod Weir in Wishlist
Time for a quick poll about features.  Tell us what you'd like to see most in a up-coming release of HelpMaster.  Of course, let us know if...

LDAP queries by Chandrasekar Vasudevan in Wishlist
 The Profile creation part of HM Active Directory Services can support LDAP filter queries rather blindly looking for OU structures alone. And th...

How can the Active Directory module be improved? by Rod Weir in Active Directory
Hello HelpMasters! We are looking to improve the functionality of the Active Directory module.   What ideas do you have?  What do you ...

RE: Error by Chandrasekar Vasudevan in Bugs!!!
Hi Suman Das, Thanks for ur support and i was able to solve it... Thanks a lot .... Cheers, Chandrasekar....

RE: Am i missing something by Dennis Odri in Active Directory
Hi Chandrasekar, Yes, you definitely do need to enable OLE Automation and run the script to grant the Service Logon Account permissions to the syst...


 
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