| HelpMaster v12 is now available! Major new release by Rod Weir in Announcements with 0 replies |
A new major release of HelpMaster v12 is now available.
This release includes many new and exciting features as well as many minor improvements, bug ...
|
| Action log style - which one do you use? by Rod Weir in Using HelpMaster with 1 replies |
Which style do you use?
Check under User menu > General
...
|
| Job Status code naming convention by Rod Weir in Using HelpMaster with 0 replies |
The following was taken from the old HelpMaster discussion board. The information is still relevant, so I thought I'd post it here.
From 20...
|
| Creating excess jobs - email failing to update existing job by Rod Weir in Email Manager with 1 replies |
Received via tech support...
Hi,
How would you recommend we prevent mass creation of jobs via email manager when external vendor helpdesk system...
|
| Drag 'n drop Outlook email to create a new job by Rod Weir in Using HelpMaster with 0 replies |
Logging a new job via drag 'n drop email
Microsoft Outlook users have a quick and convenient way to create / log a new job. Simply drag and email...
|
| Drag 'n drop Outlook email to create a new action by Rod Weir in Using HelpMaster with 0 replies |
Drag 'n drop Outlook email to create a new action
Microsoft Outlook users have a quick and convenient way to create new actions to an existing jo...
|
| Web Interface AD login always presents a challenge login scren. by Dennis Odri in Installation, configuration and upgrading with 0 replies |
When trying to login to the Web Interface using AD credentials a domain login screen repeatedly pops up and doesn't accept credentials. This issue...
|
| New Email Tags for Time Zones in v12 by Scott Ward in Using HelpMaster with 0 replies |
In v12 you may notice the New Email Tags that include _Timezone at the end of them,
these always duplicate an Email Tag that is the same just without...
|
| Database changes for v12 - UTC date conversion - VERY IMPORTANT! by Rod Weir in HelpMaster SQL Server database with 0 replies |
Background
HelpMaster v12 supports multiple timezones when entering, updating or viewing any date/time data. This is very useful if you use Hel...
|
| Active Directory Sync v12 by Support Questas in Bugs!!! with 3 replies |
Hi,
I have version 12 and the new AD sync tool is great. There is one thing which I have just found that I'm not sure if it is by design or ...
|
