Wednesday, February 08, 2012
 
HelpMaster on-line community
LinkedIn
Last Post 26 Feb 2010 01:00 PM by Knowledge Bird. 2 Replies.
    AddThis - Bookmarking and Sharing ButtonPrinter Friendly
    •  
    •  
    •  
    •  
    •  
    Sort:
    PrevPrevNextNext
    You are not authorized to post a reply.
    AuthorMessages
    Knowledge BirdUser is Offline
    Helpdesk leader
    Helpdesk leader
    Posts:56
    Points:88
    Avatar

    --
    24 Feb 2010 03:16 PM

      Hey,

       

      You guys need a Helpmaster Pro group on LinkedIn. LinkedIn is so hot right now, at least in my circles.

      Rod WeirUser is Offline
      HelpMaster development team
      Helpdesk veteran
      Helpdesk veteran
      Posts:429
      Points:733
      Avatar

      --
      25 Feb 2010 03:29 AM

        A LinkedIn group for HelpMaster has been available since April 2009!
        http://www.linkedin.com/groups?abou..._ug_grppro

        Not much action there, as this forum tends to be the hot spot for discussion at present, but I agree, LinkedIn is hot right now. A great place for all sorts of helpdesk and service desk discussion. Just be prepared to split hairs with the ITIL guys ;-)

        The Facebook for professionals.
        http://au.linkedin.com/in/australia...sksoftware

        Rod




         

        HelpMaster development team
        Check out the HelpMaster roadmap
        Knowledge BirdUser is Offline
        Helpdesk leader
        Helpdesk leader
        Posts:56
        Points:88
        Avatar

        --
        26 Feb 2010 01:00 PM
          You're right! It IS there. I swear it wasn't when I looked the other day.
          You are not authorized to post a reply.



          Latest posts
          Feature poll - What would you like to see developed in HelpMaster next? by Rod Weir in Wishlist with 0 replies
          Time for a quick poll about features.  Tell us what you'd like to see most in a up-coming release of HelpMaster.  Of course, let us know if...

          LDAP queries by Chandrasekar Vasudevan in Wishlist with 0 replies
           The Profile creation part of HM Active Directory Services can support LDAP filter queries rather blindly looking for OU structures alone. And th...

          How can the Active Directory module be improved? by Rod Weir in Active Directory with 0 replies
          Hello HelpMasters! We are looking to improve the functionality of the Active Directory module.   What ideas do you have?  What do you ...

          Am i missing something by Chandrasekar Vasudevan in Active Directory with 3 replies
           Hi Administrators,                   I installed hmp v 11.0 in my local machine and hosted the hel...

          Error by Chandrasekar Vasudevan in Bugs!!! with 4 replies
             I tried upgrading the database using the database upgrade wizard on windows 2008 R2 server.... When i did .... i get this error .... Why...

          How to handle adding clients to new jobs? by Dennis Odri in Using HelpMaster with 1 replies
          One of our clients recently submitted this query. We would like to get some feedback as to the preferred behaviour at the point of logging a new job f...

          Timezone support - important database changes by Rod Weir in Using HelpMaster with 0 replies
          Just a quick notice about the next version of HelpMaster due to be released Q1 2012.  This version will have full timezone support.  This me...

          IIS Error on Helpmaster Pro 11.12.15 by Chandrasekar Vasudevan in Web interface, client self-service and remote access with 4 replies
          Hi all,  I have installed HelpMaster Pro 11.12.15. I was able to install the desktop and works smoothly, while the web version is not working. I...

          Override Date Logged by Rod Weir in Using HelpMaster with 0 replies
          Received via tech support Sometimes we get calls out of hours and we may not get to a computer straight away. How can we capture the time taken f...

          "Email this action to" fields are locked by Kerry O'Sullivan in Bugs!!! with 0 replies
          "Email this action to" fields are locked for a particular staff member since  upgrading to version 11.11.11.  Other staff are able to send t...


          Latest posts including replies
          Feature poll - What would you like to see developed in HelpMaster next? by Rod Weir in Wishlist
          Time for a quick poll about features.  Tell us what you'd like to see most in a up-coming release of HelpMaster.  Of course, let us know if...

          LDAP queries by Chandrasekar Vasudevan in Wishlist
           The Profile creation part of HM Active Directory Services can support LDAP filter queries rather blindly looking for OU structures alone. And th...

          How can the Active Directory module be improved? by Rod Weir in Active Directory
          Hello HelpMasters! We are looking to improve the functionality of the Active Directory module.   What ideas do you have?  What do you ...

          RE: Error by Chandrasekar Vasudevan in Bugs!!!
          Hi Suman Das, Thanks for ur support and i was able to solve it... Thanks a lot .... Cheers, Chandrasekar....

          RE: Am i missing something by Dennis Odri in Active Directory
          Hi Chandrasekar, Yes, you definitely do need to enable OLE Automation and run the script to grant the Service Logon Account permissions to the syst...

          RE: Am i missing something by Dennis Odri in Active Directory
            Hi Chandrasekar, Please contact us via email at support@prdsoftware.com.au with your specific configuration issues and we will be happy to...

          RE: Am i missing something by Chandrasekar Vasudevan in Active Directory
          When do i need to do the Active Directory Module system Configuration on my database .... Such as changing the facet configuration of my SQL Server in...

          Am i missing something by Chandrasekar Vasudevan in Active Directory
           Hi Administrators,                   I installed hmp v 11.0 in my local machine and hosted the hel...

          RE: Error by Suman Das in Bugs!!!
          Hi Chandrasekar, Please make sure that the bit-ness of your HelpMaster app pool is the same as the installed application (i.e. you'll need to "enable...

          RE: Error by Chandrasekar Vasudevan in Bugs!!!
           Hi Scott,  Thanks for your help as you said in the 2. option it was the full text search problem. I was able to upgrade it as you instruct...


           
          Solutions Company 

          News

           Helpdesk articles Downloads and Evaluation
          Helpdesk software Contact Us Blog Telephone skills for the helpdesk Download trial version
          Email response management International resellers Discussion board Staff to clients helpdesk ratio Service packs
          Workflow and SLA managemnt Testimonials Twitter Staffing a helpdesk On-line helpfile
          Web self-service   FaceBook How to evaluate helpdesk software Watch video demonstrations
          Knowledge base     Why use helpdesk software?  
          Active Directory      Use Excel for helpdesk reporting   
                People Process and Technology  Purchase information
                   
          ITIL Alignment Consultancy    Knowledge Centered Support Product development
          Incident Management Training    Knowledge Centered Support (KCS) Roadmap
          Problem Management Consulting      
            Custom Reports      
            Professional services      Latest version
                  

           11.12.15  (15 December 2011)

           

           


          Follow HelpMaster on Twitter


          Copyright 2012 PRD SoftwareTerms Of UsePrivacy Statement