| v10 Upgrade and Registration FAQ now available by Rod Weir in Installation, configuration and upgrading with 0 replies |
Hi HelpMasters,
A new frequently asked questions (FAQ) page on upgrading and registration is now available. Check it out here
http://www.helpm...
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| HelpMaster version 8.x end-of-life notice by Rod Weir in Announcements with 0 replies |
With the release of HelpMaster v10 on 25 August 2010, effective immediately, PRD Software will be retiring HelpMaster v8 from any further develop...
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| HelpMaster version 10 now available by Rod Weir in Announcements with 0 replies |
PRD Software is happy to announce that a major new release of HelpMaster v10.0 is now available.
Version 10 of HelpMaster is a major version update...
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| Saved search for 2 overlapping shifts by Renee Weir in Using HelpMaster with 0 replies |
We received the following email from a potential client who has two staffing shifts operating in a 24 hour period.
"The only problem that we are hav...
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| Web interface timeout by Scott McKenzie in Web interface, client self-service and remote access with 3 replies |
One of my users advised that the web interface times out too soon. He was trying to log a job (amongst other things) and by the time he clicked ...
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| .NET Frame Work 4 Problem by ping monster in General helpdesk discussion with 1 replies |
Hi...
Just last week we went through Windows Update and installed .NET Frame Work 4 and HelpMaster could not be launch.
Uninstalled it and it ...
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| .NET Framework 4 Problems by Jesse Harvey in Installation, configuration and upgrading with 2 replies |
Hi,
We currently have Helpmaster version 9.1.5.212 packaged up for deployment to our Windows 7 environment. At the start the deployment was work...
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| Default Sort By for Clients, Sites, Jobs etc by Geoffrey Winchester in Wishlist with 1 replies |
Would be nice if a user could set one of the fields in each screen as the default sort by for that screen.
For example if I go into sites it would br...
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| forcing of asset entry by Timo dlvw in Wishlist with 0 replies |
Can we have an option against the job template so that we can force the entry of the asset. Currently i can create a job and have to assign a nu...
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| Changing of Category by Timo dlvw in Bugs!!! with 1 replies |
In V9.1.7 I can rename currently in use Categories which is ok.
However it also allows me to delete a Category even though it is used in ...
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