| System tag for current amount of jobs in queue? by Adam Faorlin in Using HelpMaster Pro with 1 replies |
Hi All,
I am hoping to find a system tag for use with email templates that can show the current amount of jobs in a queue or even better, how many j...
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| HelpMaster Pro v9 now available by Rod Weir in Announcements with 1 replies |
PRD Software is very pleased to announce the offical release of HelpMaster Pro Version 9.
Version 9 of HelpMaster Pro is a major versi...
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| Incident Management tips from the coal face by Beth S in ITIL Best practice - getting it to work for you with 0 replies |
I have just released the December 08 PRD Insider Newsletter which starts a dicussion on some 'real life' Incident Management methods. The bulk of thes...
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| Auto knowledge base population / creation from an action by Rod in Wishlist with 0 replies |
Just received via email...
Suggested improvement from our staff....
When adding an action to a job, have option to add this action to the knowle...
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| Please fix these long time bugs by ZGeek in HelpMaster Pro bug? with 2 replies |
Everytime I close a job in helpmaster the job browser window shrinks and I have to maximize it again.
Everytime I open a new job, the details fields ...
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| Matching Active Directory users to HelpMaster Pro clients by Rod Weir in Active Directory with 0 replies |
A while ago we received this request from a client regarding the v8 Active Directory module
Hi guys,
I have noticed that with the Active Directo...
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| Web site automatic refresh to prevent timeouts + Active Directory for Web by Rod Weir in Wishlist with 0 replies |
A couple of suggestions sent in via email.
Normal
0
false
false
false
EN-AU
X-NONE
X-NONE
...
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| Priority Manager & Email Error (Error Location: clsEmail.SendEmail_Redemption at code location: 25) by helpdesk@ntsolutions.com.au in HelpMaster Pro bug? with 0 replies |
We recently upgraded from Exchange 2003 to 2007 and also from Helpmaster Pro 8.0.16 to 8.0.18 and we are experiencing issues with priority manager. Th...
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| Editing multiple records by muser in Using HelpMaster Pro with 1 replies |
I'm trying to tidy up inconsistences with our records in both the assets and clients dbs. Is tricky SQl the on the db itself the best way to handle th...
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| Action Template timers and auto Client ID generation ideas by Rod Weir in Wishlist with 0 replies |
2 Suggestions just received via email
I would like to request a user/administrator setting to ensure that the timer for action logs is switched off...
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