|Control Sets - think custom fields, but much, much better... by Rod Weir in HelpMaster development with 0 replies|
One of the major new features of the next version of HelpMaster is the control sets.
Think of control sets like mini-forms that you can design, and t...|
|Workflow improvements by Rod Weir in HelpMaster development with 0 replies|
The workflow feature of HelpMaster is a very powerful tool to design, build and execute business processes. It has proven to be a popular part o...|
|Next-gen web portal by Rod Weir in HelpMaster development with 0 replies|
The next major release of HelpMaster will feature our brand-new, built-from-scratch web interface. Not only does it look great and is fast, it i...|
|New-look log job screen by Rod Weir in HelpMaster development with 0 replies|
The log job screen is one of the most heavily used screens in HelpMaster.
For the next release of HelpMaster, we're adding some new functionality ...|
|HelpMaster development discussion by Rod Weir in HelpMaster development with 0 replies|
Have you ever wanted to know what the developers of HelpMaster are working on? Would you like to see pre-release glimpses of HelpMaster and discuss t...|
|Maintenance release of HelpMaster, v16.7.11 is now available by Rod Weir in Announcements with 0 replies|
This release fixes a number of issues for version 16. For a detailed list of fixes, refer to the version history.
For a list of the major new featu...|
|Validation message : This Member ID already exists. Please enter another Member ID. by Anne Savoie in Active Directory with 4 replies|
I turned on the Active Directory integration feature and all users validated fine except three. In error I had the feature to delete users if no...|
|Template Attachments do not rename when used to instantiate a job by Daniel G in Bugs!!! with 1 replies|
Not sure if this is a bug or feature or limitation of the templating ... but...
When I add a file to a HD job as an attachment, it is automatically r...|
|Maintenance release of HelpMaster, v16.1.23 is now available. by Rod Weir in Announcements with 0 replies|
The first maintenance release of HelpMaster, v16.1.23 is now available.
This release fixes a number of issues that have been discovered since the ini...|
|Blogged! Practical ways to improve the quality of your service-desk email communication by HelpMaster Administrator in Using HelpMaster with 0 replies|
When was the last time you looked at what you're sending out to your clients and staff?
Do your email templates need a refresh?
Check out the blog p...|