Help desk software
HelpMaster is a feature-rich, yet affordable helpdesk software solution that gives any business the ability to log, track, manage, automate and escalate customer support issues.
HelpMaster combines CRM, help-desk, service desk, email-to-ticket conversion, web self service and much more into a single software suite. Priced to be affordable, and packed with features that scale to any size business.
IT Helpdesk, ITSM, Facilities Management
HelpMaster is specifically designed for use in IT helpdesk, ITSM service desk, complaints management, facilities management, business processes tracking, request fulfillment and management, workflow automation, email response management and web self-service.
- For small businesses looking for a system to log, track and manage the daily issues affecting your business, HelpMaster has everything you need now, with plenty of headroom to grow into. Perfect for customer support management.
- For businesses looking to align their support services with the principles of ITIL and other service management frameworks, you'll find HelpMaster to be an intelligently designed and powerful tool that will allow you to align your business with ITIL incident management, ITIL problem management, change management, knowledge management and more.
Built on the strength of feedback from thousands of users around the world, HelpMaster is a flexible toolset that offers business of all shapes and sizes a powerful service management platform to build upon.