Help desk software
HelpMaster is an affordable helpdesk software solution that gives business the ability to log, track, manage, automate and escalate customer support issues.
HelpMaster combines CRM, help-desk, service desk, email-to-ticket conversion, web self service and much more into a single software suite. Priced to be affordable, and packed with features that scale to any size business. HelpMaster is specifically designed for use in IT helpdesk, service desk, complaints management, facilities management, business processes tracking, request fulfillment and management, workflow automation, email response management and web self-service.
- For small businesses looking for a system to log, track and manage the daily issues affecting your business, HelpMaster has everything you need now, with plenty of headroom to grow into. Perfect for customer support management.
- For businesses looking to align their support services with the principles of ITIL and other service management frameworks, you'll find HelpMaster to be an intelligently designed and powerful tool that will allow you to implement incident management, problem management, change management, knowledge management and more.
Built on the strength of feedback from thousands of users around the world, HelpMaster is the most flexible, template-driven helpdesk system on the market.