| Date format by Anne Savoie in Web interface, client self-service and remote access with 0 replies |
We just cofigured our web module and will be allowing access at the end of the month. One big issue that I need to get resolved and have not had...
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| Credit stop for sites by Itro in Wishlist with 0 replies |
Hi Guys,
We have a few clients who are on credit stop (doesn't everyone). We would love it if there was a way to flag sites i...
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| SQL script to capitalize the First and Last name of each client by Rod Weir in HelpMaster SQL Server database with 0 replies |
We recently had a request to ensure that the frist letter of a client's First name and Last name was always captalized. HelpMaster currently...
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| Emails marked as "read" not being picked up by Email Manager by Rod Weir in Email Manager with 1 replies |
Received recently via tech support.
Hi There,
The Email manager doesn't pick up emails which are marked as Read, is
this an option or is it...
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| Matching of Job / Action DateTime stamps to emails'. Should we? by Dennis Odri in Email Manager with 0 replies |
A valued client of ours recently submitted this new feature request;
My request is would it be possible that the timestamp of the email sent is equal...
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| Unassigned skillgroup assignment - A bucket of tickets, or a diffusion of responsibility? by Rod Weir in Using HelpMaster with 0 replies |
HelpMaster supports a flexible job assignment process. Jobs can either be assigned either to an individual, or to the "Unassigned" que...
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| Knowledge Base Article Creation - Starting Out by Joanne Crang in Using HelpMaster with 6 replies |
Hi,
We don't currently use the Knowledge Base feature but I have decided that it is about time we do! Does anyone have any useful tips on...
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| 32bit or 64bit version of HelpMaster? by HelpMaster Administrator in Installation, configuration and upgrading with 0 replies |
HelpMaster is available in both 32bit and 64bit versions.
If using Microsoft Outlook, you need to use the same bitness version that Outlook is using....
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| HelpMaster v13 is now available! Major new release by HelpMaster Administrator in Announcements with 0 replies |
A new major release of HelpMaster v13 is now available.
This release includes many new and exciting features as well as many minor improvements, bug ...
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| Visit CeBIT 2013 for free! by Scott McRae in Announcements with 0 replies |
Are you planning to come to CeBIT in Sydney in May? We hope you are, so while you're learning about all the new business technolgy, you can come a...
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