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In this second part of the report creation series we have a look at using Microsoft Excel as the reporting tool to build pivot-table helpdesk dashboards. For the first part in this reporting series, see http://www.helpmasterpro.com/community/blogs/entryid/49/creating-custom-reports-in-helpmaster-pro-part-1.aspx
HelpMaster v11 has a new reporting foundation. The underlying database has been changed and every single report has been re-written to give a better reporting experience. Learn about some of the new changes in this latest version of HelpMaster.
A new major release of HelpMaster is on the horizon. Here's a few things to keep in mind that will assist in a successful upgrade.
Creating custom reports for HelpMaster is a relatively easy thing to do. All you need is Crystal Reports, a database, and a view.
PRD Software is making movies! Check out the latest database upgrade video and check out some great software to help you manage your SQL Server databases
Database maintenance is vital for keeping your HelpMaster Pro database working at it's peak. When was the last time you did some basic maintenance on your SQL Server database?
SQL Server code camp - Charles Sturt University Wagga Wagga 2007