Practical tips and information about running an efficient service desk. News and information about HelpMaster, PRD Software and the ITSM industry.
Great to see so many HelpMaster installations with an active Email Manager.
Link your network monitoring tool with the HelpMaster Email Manager to create a workflow for your network issues.
Last week Adam Cogan from www.SSW.com.au dropped in for a quick visit...and an impromptu code review.