Practical tips and information about running an efficient service desk. News and information about HelpMaster, PRD Software and the ITSM industry.
Avoid the pitfalls and heart-ache of a botched ITSM software upgrade by utilizing some basic principles of regression testing the latest release of your helpdesk software.
What is regression testing?
Why should you consider HelpMaster helpdesk software? Look at it's capabilities!
A tongue-in-cheek post inspired by a recent discussion in the Back2ITSM Facebook group about software verification schemes.