Can CRM software be helpdesk software? As seen on the internet... Looking for a cheerful helpdesk software solution? http://www.linkedin.com/groupAnswers?viewQuestionAndAnswers=&discussionID=61106567&gid=51930&commentID=55601486&trk=view_disc&ut=3zFuWpySaSuAY1 Mr Cheerful likes HelpMaster! Store lots of information about your clients. HelpMaster uses the principles of CRM, to deliver helpdesk, service managment, complaints management, facilities managment, job logging and so much more. It's cost effective, it's cheerful. Thanks to Roger Hargraves and the MrMen series for 40 years of great books. Check them out www.mrmen.com Enjoy.