HelpMaster Service Management Software Blog


Practical tips and information about running an efficient service desk. News and information about HelpMaster, PRD Software and the ITSM industry.








Webinar – You forgot your password again! 

Why automating your helpdesk with a Self Service password reset solution makes good business sense.  

If your goal is to deliver the best service to your company and its employees at the lowest possible cost, join us for this free webinar. 









Today’s service desks are overwhelmed with the routine and monotonous tasks that negatively impact the business. With everyone trying to do more with less, improve efficiencies, productivity and at the same time, add value to the business: it’s about time that we take back our time and money through automation whenever we can.

Specops Software with their award winning Self Service Password Reset solution and PRD Software have partnered to deliver this automated service directly from within HelpMaster.

Presented by: Rod Weir, Founder and President at PRD Software and developers of HelpMaster, and William Goddard begin_of_the_skype_highlighting     end_of_the_skype_highlighting, ITSM Partner Manager at Specops Software.

When? November 25th,  2010 at 11 AM Local Sydney time 

Click here to register »


Nov 25: 11:00 AM Local Sydney time








You will learn: 

  • What does a password reset actually cost your business?
  • How easy it is to integrate and be up an running?
  • How does it improve productivity for your staff?
  • What is the average return on investment? 


Sponsored by:






This is a message from Specops® Software,, an international software vendor offering management products enhancing Active Directory, Group Policy and PowerShell based technologies. Contact us.


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