Friday, March 12, 2010
 
Community options
    

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HelpMaster Pro discussion board

Tap into the world-wide HelpMaster Pro user community. Read and post messages regarding products in the HelpMaster Pro suite. A great resource for product support, sharing information, files and ideas with other HelpMaster Pro users.


 

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Chat

Like to chat?  Visit the on-line HelpMaster Pro chat room to talk with other people from around the world about HelpMaster Pro.

Go to chat


   

Blogs

Read the latest blogs from the HelpMaster Pro team.

Go to blogs


 

  

Report swap shop (new)

Need reports?  The reports swap shop is a place to discuss reporting, and swap custom reports built for HelpMaster Pro.

Go to reports swap shop


Who's online right now?
People OnlinePeople Online:
VisitorsVisitors:10
MembersMembers:3
TotalTotal:13

Online NowOnline Now:
01: Rod
02: Octa Moningka
03: Tinus Botha

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Latest blogs

Latest posts
Outlook Integration by George Markovski in Wishlist with 2 replies
It would be great if HelpMaster has the ability to integrate with Outlook in the near future. If not, perhaps a calendar option for scheduling jobs.&#...

LinkedIn by muser in Anything goes with 2 replies
Hey,   You guys need a Helpmaster Pro group on LinkedIn. LinkedIn is so hot right now, at least in my circles....

Default Email Manager Fields not being Updated by Staff by Joanne Crang in Email Manager with 3 replies
Hi, Email Manager is great and saves our helpdesk a lot of time.  The one problem we have is that no matter how much we ask the helpdesk team th...

More options for seaching Issues by Rod Weir in Wishlist with 1 replies
Received via email just now.... A suggestion Improve the job search screen to allow multiple selection of Issue types....

9.1 deleting tblClient records by Scott McKenzie in Desktop with 1 replies
When deleting clients via the user search screen v9.1 is now deleting the associated tblClient record.  I think (though I'm not 100% sure) the pr...

Compose email from an action by Scott McKenzie in Desktop with 3 replies
Why is the text of the email not added to the job? Is is possible to add a new action, such as "Email primary client" where I can compose and se...

New job doesn't inherit KB link from template by Michael Cleaver in HelpMaster Pro bug with 1 replies
Not sure if this is an issue with our installation or something broader, but when creating a new job from a job template that has a Knowledge Base art...

Photo Management / Attachment Thumbnail View by Michael Cleaver in Wishlist with 6 replies
Hi, We often have several photos to attach to a single HM entity, and so attach them as general attachments rather than the single "photo" option. Th...

Attachments within the Email by Joanne Crang in Email Manager with 5 replies
Sometimes within the email is an embedded PNG or similar.  We have been trying to work out when things embedded in the email are attached as atta...

Changing the behaviour of the assignment drop-down box on the action screen by Rod Weir in Wishlist with 3 replies
Just received via email Hi Support Team, When we take an action of a job there was a small windows to display status of how many person jobs in ...


 

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