Friday, September 03, 2010
 
Community options
    

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HelpMaster discussion board

Tap into the world-wide HelpMaster user community. Read and post messages regarding products in the HelpMaster suite. A great resource for product support, sharing information, files and ideas with other HelpMaster users.


 

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Chat

Like to chat?  Visit the on-line HelpMaster chat room to talk with others about HelpMaster, service delivery, helpdesk, or the price of fish.

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Blogs

Read the latest blogs from the HelpMaster team.

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Report swap shop (new)

Need reports?  The reports swap shop is a place to discuss reporting, and swap custom reports built for HelpMaster.

Go to reports swap shop


Latest blogs

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Latest posts
HelpMaster version 8.x end-of-life notice by Rod Weir in Announcements with 0 replies
With the release of HelpMaster v10 on 25 August 2010, effective immediately, PRD Software will be retiring HelpMaster v8 from any further develop...

HelpMaster version 10 now available by Rod Weir in Announcements with 0 replies
PRD Software is happy to announce that a major new release of HelpMaster v10.0 is now available. Version 10 of HelpMaster is a major version update...

Saved search for 2 overlapping shifts by Renee Weir in Using HelpMaster Pro with 0 replies
We received the following email from a potential client who has two staffing shifts operating in a 24 hour period. "The only problem that we are hav...

Web interface timeout by Scott McKenzie in Web interface with 3 replies
One of my users advised that the web interface times out too soon.  He was trying to log a job (amongst other things) and by the time he clicked ...

.NET Frame Work 4 Problem by ping monster in General helpdesk discussion with 1 replies
 Hi... Just last week we went through Windows Update and installed .NET Frame Work 4 and HelpMaster could not be launch. Uninstalled it and it ...

.NET Framework 4 Problems by Jesse Harvey in HelpMaster Pro installation and configuration with 2 replies
Hi, We currently have Helpmaster version 9.1.5.212 packaged up for deployment to our Windows 7 environment. At the start the deployment was work...

Default Sort By for Clients, Sites, Jobs etc by Geoffrey Winchester in Wishlist with 1 replies
Would be nice if a user could set one of the fields in each screen as the default sort by for that screen. For example if I go into sites it would br...

forcing of asset entry by Timo dlvw in Wishlist with 0 replies
 Can we have an option against the job template so that we can force the entry of the asset. Currently i can create a job and have to assign a nu...

Changing of Category by Timo dlvw in HelpMaster Pro bug with 1 replies
 In V9.1.7 I can rename currently in use Categories which is ok.  However it also allows me to delete a Category even though it is used in ...

Incorrect Total Action Time calculation by Itro in HelpMaster Pro bug with 1 replies
Hi there, this one's in v9.1.6 and quite a few versions prior. Correct me if I'm wrong, but If you sum the action time of all actions found in a job ...


 

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