By Rod Weir on Friday, June 27, 2008 12:00 AMThe 2008 PACRIM conference is over for another year. Here's my take on it.Read More » |
By Rod Weir on Tuesday, June 03, 2008 12:00 AMToday was the opening day of the 2008 PACRIM helpdesk conference held in QLD, Australia.Read More » |
By Rod Weir on Friday, May 16, 2008 12:00 AMHere at PRD Software, we have a "wish list" for HelpMaster Pro at least a mile long. Here's a quick insight into what's coming in the up-coming feature release of HelpMaster Pro 8.1Read More » |
By Rod Weir on Wednesday, April 30, 2008 1:09 PMEmail is an important part of any helpdesk operation, and HelpMaster Pro delivers a lot of options when it comes to configuring, sending and authoring email. Learn how the "From" address setting within HelpMaster Pro can help you achieve a more organized helpdesk.Read More » |
By Rod Weir on Friday, January 11, 2008 12:00 AMWhat to do when your Vista machine's CPU runs at 100%Read More » |
By Rod Weir on Thursday, January 03, 2008 8:51 AMSome basic stats on the rise and rise of the www.helpmasterpro.com Read More » |
By Rod Weir on Friday, December 21, 2007 3:20 PM11111010111 was another good year for PRD Software. He's my brief re-cap of what happened.
Read More » |
By Scott McRae on Wednesday, December 05, 2007Send us your errors! You know you want to!Read More » |
By Steve Craze on Wednesday, December 05, 2007 9:21 AMRunning the web on II7 (eg. Vista) requires a couple of small adjustments. Knowing these couple of tricks will make your life that much easier...Read More » |
By Rod Weir on Tuesday, November 27, 2007 10:05 PMThere's a lot of talk about ITIL in the industry at the moment and it seems as if ITIL has all the answers for better service delivery and management...but what's the question?Read More » |