By Ross Stephenson on Wednesday, October 08, 2008
The global recession that seems imminent has an up-side for companies looking for a world class helpdesk or service desk software tool. Read More »
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By Ross Stephenson on Thursday, October 02, 2008Don't get caught in 'dll hell' when installing HelpMaster Pro. Follow this simple advice for a better outcome. Read More »
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By Scott McRae on Monday, September 01, 2008A very easy to implement tip to give managers and supervisors a quick visual of where their bottle-necks are. Stop fighting fires! Read More »
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By Rod Weir on Friday, June 27, 2008 12:00 AMThe 2008 PACRIM conference is over for another year. Here's my take on it.Read More » |
By Rod Weir on Tuesday, June 03, 2008 12:00 AMToday was the opening day of the 2008 PACRIM helpdesk conference held in QLD, Australia.Read More » |
By Rod Weir on Friday, May 16, 2008 12:00 AMHere at PRD Software, we have a "wish list" for HelpMaster Pro at least a mile long. Here's a quick insight into what's coming in the up-coming feature release of HelpMaster Pro 8.1Read More » |
By Rod Weir on Wednesday, April 30, 2008 1:09 PMEmail is an important part of any helpdesk operation, and HelpMaster Pro delivers a lot of options when it comes to configuring, sending and authoring email. Learn how the "From" address setting within HelpMaster Pro can help you achieve a more organized helpdesk.Read More » |
By Rod Weir on Friday, January 11, 2008 12:00 AMWhat to do when your Vista machine's CPU runs at 100%Read More » |
By Rod Weir on Thursday, January 03, 2008 8:51 AMSome basic stats on the rise and rise of the www.helpmasterpro.com Read More » |
By Rod Weir on Friday, December 21, 2007 3:20 PM11111010111 was another good year for PRD Software. He's my brief re-cap of what happened.
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