By Beth Sherlock on Friday, December 19, 2008This blog is a continuation of an article written for the December edition of the PRD Insider newsletter. The article was called Welcome to the Financial Crisis and discussed some simple options for reducing costs. Read More »
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By Beth Sherlock on Friday, December 19, 2008This blog is a continuation of an article written for the PRD Insider newsletter entitled Incident Management - What is it? Read More »
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By Rod Weir on Tuesday, November 25, 2008 12:00 AMAn update on www.helpmasterpro.com and who is going to be #1000? Read More »
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By Scott McRae on Wednesday, November 12, 2008Testing out some new video software! Read More »
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By Ross Stephenson on Tuesday, November 04, 2008Ross will be leaving PRD on November 6th, 2008 to focus on a volunteer Christian ministry. Read More »
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By Ross Stephenson on Wednesday, October 08, 2008
The global recession that seems imminent has an up-side for companies looking for a world class helpdesk or service desk software tool. Read More »
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By Ross Stephenson on Thursday, October 02, 2008Don't get caught in 'dll hell' when installing HelpMaster Pro. Follow this simple advice for a better outcome. Read More »
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By Scott McRae on Monday, September 01, 2008A very easy to implement tip to give managers and supervisors a quick visual of where their bottle-necks are. Stop fighting fires! Read More »
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By Rod Weir on Friday, June 27, 2008 12:00 AMThe 2008 PACRIM conference is over for another year. Here's my take on it.Read More » |
By Rod Weir on Tuesday, June 03, 2008 12:00 AMToday was the opening day of the 2008 PACRIM helpdesk conference held in QLD, Australia.Read More » |