Friday, March 12, 2010
 
Helpdesk software blog
Author:host hostCreated:Friday, April 06, 2007
Join PRD Software as they blog their way through HelpMaster Pro

To beat the financial crisis blues PRD Software are getting out and about with a Training Road Show visiting Sydney, Melbourne, Brisbane, Canberra and Perth!

We are offering full day comprehensive course in Implementing Priority Manager and Implementing Email Manager. All for just $390 per student per day. Oh yes, it does include lunch.

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What better way to start the new year of 2009 with an upgrade to HelpMaster Pro v9!

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This blog is a continuation of an article written for the December edition of the PRD Insider newsletter. The article was called Welcome to the Financial Crisis and discussed some simple options for reducing costs.

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This blog is a continuation of an article written for the PRD Insider newsletter entitled Incident Management - What is it? 

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An update on www.helpmasterpro.com and who is going to be #1000?

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Testing out some new video software!

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Ross will be leaving PRD on November 6th, 2008 to focus on a volunteer Christian ministry. 

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The global recession that seems imminent has an up-side for companies looking for a world class helpdesk or service desk software tool.

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Don't get caught in 'dll hell' when installing HelpMaster Pro. Follow this simple advice for a better outcome.

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A very easy to implement tip to give managers and supervisors a quick visual of where their bottle-necks are. Stop fighting fires!

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