By Rod Weir on Tuesday, November 25, 2008 12:00 AMAn update on www.helpmasterpro.com and who is going to be #1000? |
By Scott McRae on Wednesday, November 12, 2008Testing out some new video software! |
By Ross Stephenson on Tuesday, November 04, 2008Ross will be leaving PRD on November 6th, 2008 to focus on a volunteer Christian ministry. |
By Ross Stephenson on Wednesday, October 08, 2008
The global recession that seems imminent has an up-side for companies looking for a world class helpdesk or service desk software tool. |
By Ross Stephenson on Thursday, October 02, 2008Don't get caught in 'dll hell' when installing HelpMaster Pro. Follow this simple advice for a better outcome. |
By Scott McRae on Monday, September 01, 2008A very easy to implement tip to give managers and supervisors a quick visual of where their bottle-necks are. Stop fighting fires! |
By Rod Weir on Friday, June 27, 2008 12:00 AM
The 2008 PACRIM conference is over for another year. Here's my take on it.
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By Rod Weir on Tuesday, June 03, 2008 12:00 AM
Today was the opening day of the 2008 PACRIM helpdesk conference held in QLD, Australia.
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By Rod Weir on Friday, May 16, 2008 12:00 AM
Here at PRD Software, we have a "wish list" for HelpMaster Pro at least a mile long. Here's a quick insight into what's coming in the up-coming feature release of HelpMaster Pro 8.1
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By Rod Weir on Wednesday, April 30, 2008 1:09 PM
Email is an important part of any helpdesk operation, and HelpMaster Pro delivers a lot of options when it comes to configuring, sending and authoring email. Learn how the "From" address setting within HelpMaster Pro can help you achieve a more organized helpdesk.
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