By Rod Weir on Tuesday, November 25, 2008 12:00 AMAn update on www.helpmasterpro.com and who is going to be #1000? |
By Rod Weir on Friday, June 27, 2008 12:00 AM
The 2008 PACRIM conference is over for another year. Here's my take on it.
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By Rod Weir on Tuesday, June 03, 2008 12:00 AM
Today was the opening day of the 2008 PACRIM helpdesk conference held in QLD, Australia.
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By Rod Weir on Friday, May 16, 2008 12:00 AM
Here at PRD Software, we have a "wish list" for HelpMaster Pro at least a mile long. Here's a quick insight into what's coming in the up-coming feature release of HelpMaster Pro 8.1
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By Rod Weir on Wednesday, April 30, 2008 1:09 PM
Email is an important part of any helpdesk operation, and HelpMaster Pro delivers a lot of options when it comes to configuring, sending and authoring email. Learn how the "From" address setting within HelpMaster Pro can help you achieve a more organized helpdesk.
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By Rod Weir on Friday, January 11, 2008 12:00 AM
What to do when your Vista machine's CPU runs at 100%
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By Rod Weir on Thursday, January 03, 2008 8:51 AM
Some basic stats on the rise and rise of the www.helpmasterpro.com
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By Rod Weir on Friday, December 21, 2007 3:20 PM11111010111 was another good year for PRD Software. He's my brief re-cap of what happened. |
By Rod Weir on Tuesday, November 27, 2007 10:05 PMThere's a lot of talk about ITIL in the industry at the moment and it seems as if ITIL has all the answers for better service delivery and management...but what's the question? |
By Rod Weir on Thursday, November 15, 2007 3:02 PM
Database maintenance is vital for keeping your HelpMaster Pro database working at it's peak. When was the last time you did some basic maintenance on your SQL Server database?
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