Wednesday, February 08, 2012
 
HelpMaster on-line community
Unanswered
TopicRepliesViewsLast Post
Feature poll - What would you like to see developed in HelpMaster next?
by Rod Weir in Wishlist
034
08 Feb 2012 06:55 PM
LDAP queries
by Chandrasekar Vasudevan in Wishlist
06
07 Feb 2012 06:41 PM
How can the Active Directory module be improved?
by Rod Weir in Active Directory
014
06 Feb 2012 11:29 PM
Timezone support - important database changes
by Rod Weir in Using HelpMaster
062
18 Jan 2012 08:41 PM
Override Date Logged
by Rod Weir in Using HelpMaster
044
15 Jan 2012 07:52 PM
"Email this action to" fields are locked
by Kerry O'Sullivan in Bugs!!!
060
09 Jan 2012 11:55 PM
HelpMaster v11.11.11 release now available
by Rod Weir in Announcements
0691
15 Nov 2011 10:25 PM
Closing jobs, job status codes, resolution codes and cause codes
by Rod Weir in Wishlist
0234
03 Nov 2011 05:13 AM
Deploying the HelpMaster MSI via Group Policy and a Transform file.
by Dennis Odri in Installation, configuration and upgrading
0181
02 Nov 2011 07:30 PM
HelpMaster v11.10.18 maintenance release now available
by Rod Weir in Announcements
0212
18 Oct 2011 10:49 PM
How to create secure SQL Server service accounts
by Rod Weir in HelpMaster SQL Server database
0406
28 Sep 2011 06:34 PM
The issue hierarchy field in v11 reports and database
by Rod Weir in Reports and reporting
0325
26 Sep 2011 07:46 PM
Report request - Hours to close in business hours
by Rod Weir in Reports and reporting
0203
14 Sep 2011 08:32 PM
Custom Fields Administration
by Dennis Odri in Using HelpMaster
0142
12 Sep 2011 07:03 PM
Custom SQL to mark client actioned jobs to unread.
by Dennis Odri in Priority Manager
0244
05 Sep 2011 08:25 PM
Manually re-indexing and updating stats on SQL Express.
by Dennis Odri in HelpMaster SQL Server database
0265
05 Sep 2011 06:33 PM
HelpMaster v11.0.2 maintenance release now available
by Dennis Odri in Announcements
0303
01 Sep 2011 06:15 PM
Billing, billing time and expense
by Rod Weir in Wishlist
0146
30 Aug 2011 01:39 AM
Custom Reports, Filters and upgrades
by Itro in Wishlist
0287
27 Jul 2011 01:03 AM
Closing one job, and automatically logging another
by Rod Weir in Using HelpMaster
0210
24 Jul 2011 07:07 PM
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Latest posts
Feature poll - What would you like to see developed in HelpMaster next? by Rod Weir in Wishlist with 0 replies
Time for a quick poll about features.  Tell us what you'd like to see most in a up-coming release of HelpMaster.  Of course, let us know if...

LDAP queries by Chandrasekar Vasudevan in Wishlist with 0 replies
 The Profile creation part of HM Active Directory Services can support LDAP filter queries rather blindly looking for OU structures alone. And th...

How can the Active Directory module be improved? by Rod Weir in Active Directory with 0 replies
Hello HelpMasters! We are looking to improve the functionality of the Active Directory module.   What ideas do you have?  What do you ...

Am i missing something by Chandrasekar Vasudevan in Active Directory with 3 replies
 Hi Administrators,                   I installed hmp v 11.0 in my local machine and hosted the hel...

Error by Chandrasekar Vasudevan in Bugs!!! with 4 replies
   I tried upgrading the database using the database upgrade wizard on windows 2008 R2 server.... When i did .... i get this error .... Why...

How to handle adding clients to new jobs? by Dennis Odri in Using HelpMaster with 1 replies
One of our clients recently submitted this query. We would like to get some feedback as to the preferred behaviour at the point of logging a new job f...

Timezone support - important database changes by Rod Weir in Using HelpMaster with 0 replies
Just a quick notice about the next version of HelpMaster due to be released Q1 2012.  This version will have full timezone support.  This me...

IIS Error on Helpmaster Pro 11.12.15 by Chandrasekar Vasudevan in Web interface, client self-service and remote access with 4 replies
Hi all,  I have installed HelpMaster Pro 11.12.15. I was able to install the desktop and works smoothly, while the web version is not working. I...

Override Date Logged by Rod Weir in Using HelpMaster with 0 replies
Received via tech support Sometimes we get calls out of hours and we may not get to a computer straight away. How can we capture the time taken f...

"Email this action to" fields are locked by Kerry O'Sullivan in Bugs!!! with 0 replies
"Email this action to" fields are locked for a particular staff member since  upgrading to version 11.11.11.  Other staff are able to send t...


Latest posts including replies
Feature poll - What would you like to see developed in HelpMaster next? by Rod Weir in Wishlist
Time for a quick poll about features.  Tell us what you'd like to see most in a up-coming release of HelpMaster.  Of course, let us know if...

LDAP queries by Chandrasekar Vasudevan in Wishlist
 The Profile creation part of HM Active Directory Services can support LDAP filter queries rather blindly looking for OU structures alone. And th...

How can the Active Directory module be improved? by Rod Weir in Active Directory
Hello HelpMasters! We are looking to improve the functionality of the Active Directory module.   What ideas do you have?  What do you ...

RE: Error by Chandrasekar Vasudevan in Bugs!!!
Hi Suman Das, Thanks for ur support and i was able to solve it... Thanks a lot .... Cheers, Chandrasekar....

RE: Am i missing something by Dennis Odri in Active Directory
Hi Chandrasekar, Yes, you definitely do need to enable OLE Automation and run the script to grant the Service Logon Account permissions to the syst...

RE: Am i missing something by Dennis Odri in Active Directory
  Hi Chandrasekar, Please contact us via email at support@prdsoftware.com.au with your specific configuration issues and we will be happy to...

RE: Am i missing something by Chandrasekar Vasudevan in Active Directory
When do i need to do the Active Directory Module system Configuration on my database .... Such as changing the facet configuration of my SQL Server in...

Am i missing something by Chandrasekar Vasudevan in Active Directory
 Hi Administrators,                   I installed hmp v 11.0 in my local machine and hosted the hel...

RE: Error by Suman Das in Bugs!!!
Hi Chandrasekar, Please make sure that the bit-ness of your HelpMaster app pool is the same as the installed application (i.e. you'll need to "enable...

RE: Error by Chandrasekar Vasudevan in Bugs!!!
 Hi Scott,  Thanks for your help as you said in the 2. option it was the full text search problem. I was able to upgrade it as you instruct...


 
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