Wednesday, February 08, 2012
 
HelpMaster on-line community
Unanswered
TopicRepliesViewsLast Post
Transferring job custom text data into the new job summary field. v10 Only
by Rod Weir in HelpMaster SQL Server database
0288
28 Sep 2010 01:43 AM
v10 Upgrade and Registration FAQ now available
by Rod Weir in Installation, configuration and upgrading
02365
08 Sep 2010 09:50 PM
HelpMaster version 8.x end-of-life notice
by Rod Weir in Announcements
0327
25 Aug 2010 08:04 PM
HelpMaster version 10 now available
by Rod Weir in Announcements
0354
25 Aug 2010 06:53 PM
Saved search for 2 overlapping shifts
by Renee Weir in Using HelpMaster
0363
28 Jul 2010 02:17 AM
forcing of asset entry
by Timo dlvw in Wishlist
0440
28 Jun 2010 05:13 AM
HelpMaster Pro 9.1.7 maintenance release now available
by Rod Weir in Announcements
0582
21 Jun 2010 07:38 PM
Password reset - Add more self-service to your clients
by Rod Weir in Announcements
0599
05 May 2010 03:58 PM
Age in working days calculations
by Timo dlvw in Bugs!!!
0557
04 May 2010 03:55 AM
New report available in swap shop - Staff activity weekly summary
by Rod Weir in Reports and reporting
0655
28 Apr 2010 07:11 PM
HelpMaster Pro 9.1.6 maintenance release now available
by Rod Weir in Announcements
0564
27 Apr 2010 10:43 PM
Service Management show, Sydney May 2010
by Rod Weir in General helpdesk discussion
0606
16 Apr 2010 06:06 AM
HelpMaster Pro 9.1.5 maintenance release now available
by Rod Weir in Announcements
0581
16 Feb 2010 08:35 PM
How to upgrade a HelpMaster Pro database
by Rod Weir in HelpMaster SQL Server database
0507
04 Feb 2010 05:40 PM
HelpMaster Pro 9.1.4 maintenance release now available
by Rod Weir in Announcements
0452
02 Feb 2010 09:18 PM
HelpMaster Pro 9.1.3 maintenance release now available
by Rod Weir in Announcements
0607
26 Nov 2009 04:52 PM
v9.1 - The new action assignment drop-down box. What do you think?
by Rod Weir in Using HelpMaster
0503
25 Nov 2009 03:53 PM
Roadmap update - Create new clients
by Rod Weir in API
0292
18 Nov 2009 03:11 PM
HelpMaster Pro 9.1.2 maintenance release now available
by Rod Weir in Announcements
0386
04 Nov 2009 07:17 PM
Why upgrade to SQL Server 2008?
by Rod Weir in HelpMaster SQL Server database
0458
02 Nov 2009 10:41 PM
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Latest posts
Feature poll - What would you like to see developed in HelpMaster next? by Rod Weir in Wishlist with 0 replies
Time for a quick poll about features.  Tell us what you'd like to see most in a up-coming release of HelpMaster.  Of course, let us know if...

LDAP queries by Chandrasekar Vasudevan in Wishlist with 0 replies
 The Profile creation part of HM Active Directory Services can support LDAP filter queries rather blindly looking for OU structures alone. And th...

How can the Active Directory module be improved? by Rod Weir in Active Directory with 0 replies
Hello HelpMasters! We are looking to improve the functionality of the Active Directory module.   What ideas do you have?  What do you ...

Am i missing something by Chandrasekar Vasudevan in Active Directory with 3 replies
 Hi Administrators,                   I installed hmp v 11.0 in my local machine and hosted the hel...

Error by Chandrasekar Vasudevan in Bugs!!! with 4 replies
   I tried upgrading the database using the database upgrade wizard on windows 2008 R2 server.... When i did .... i get this error .... Why...

How to handle adding clients to new jobs? by Dennis Odri in Using HelpMaster with 1 replies
One of our clients recently submitted this query. We would like to get some feedback as to the preferred behaviour at the point of logging a new job f...

Timezone support - important database changes by Rod Weir in Using HelpMaster with 0 replies
Just a quick notice about the next version of HelpMaster due to be released Q1 2012.  This version will have full timezone support.  This me...

IIS Error on Helpmaster Pro 11.12.15 by Chandrasekar Vasudevan in Web interface, client self-service and remote access with 4 replies
Hi all,  I have installed HelpMaster Pro 11.12.15. I was able to install the desktop and works smoothly, while the web version is not working. I...

Override Date Logged by Rod Weir in Using HelpMaster with 0 replies
Received via tech support Sometimes we get calls out of hours and we may not get to a computer straight away. How can we capture the time taken f...

"Email this action to" fields are locked by Kerry O'Sullivan in Bugs!!! with 0 replies
"Email this action to" fields are locked for a particular staff member since  upgrading to version 11.11.11.  Other staff are able to send t...


Latest posts including replies
Feature poll - What would you like to see developed in HelpMaster next? by Rod Weir in Wishlist
Time for a quick poll about features.  Tell us what you'd like to see most in a up-coming release of HelpMaster.  Of course, let us know if...

LDAP queries by Chandrasekar Vasudevan in Wishlist
 The Profile creation part of HM Active Directory Services can support LDAP filter queries rather blindly looking for OU structures alone. And th...

How can the Active Directory module be improved? by Rod Weir in Active Directory
Hello HelpMasters! We are looking to improve the functionality of the Active Directory module.   What ideas do you have?  What do you ...

RE: Error by Chandrasekar Vasudevan in Bugs!!!
Hi Suman Das, Thanks for ur support and i was able to solve it... Thanks a lot .... Cheers, Chandrasekar....

RE: Am i missing something by Dennis Odri in Active Directory
Hi Chandrasekar, Yes, you definitely do need to enable OLE Automation and run the script to grant the Service Logon Account permissions to the syst...

RE: Am i missing something by Dennis Odri in Active Directory
  Hi Chandrasekar, Please contact us via email at support@prdsoftware.com.au with your specific configuration issues and we will be happy to...

RE: Am i missing something by Chandrasekar Vasudevan in Active Directory
When do i need to do the Active Directory Module system Configuration on my database .... Such as changing the facet configuration of my SQL Server in...

Am i missing something by Chandrasekar Vasudevan in Active Directory
 Hi Administrators,                   I installed hmp v 11.0 in my local machine and hosted the hel...

RE: Error by Suman Das in Bugs!!!
Hi Chandrasekar, Please make sure that the bit-ness of your HelpMaster app pool is the same as the installed application (i.e. you'll need to "enable...

RE: Error by Chandrasekar Vasudevan in Bugs!!!
 Hi Scott,  Thanks for your help as you said in the 2. option it was the full text search problem. I was able to upgrade it as you instruct...


 
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