Wednesday, February 08, 2012
 
HelpMaster on-line community
Unanswered
TopicRepliesViewsLast Post
Emailing, Email Templates and Action templates with email templates
by Rod Weir in API
0119
22 Oct 2009 11:40 PM
HelpMaster Pro 9.1.1 maintenance release now available
by Rod Weir in Announcements
0405
18 Oct 2009 06:58 PM
Major version release notice. HelpMaster Pro 9.1 now available!
by Rod Weir in Announcements
0343
30 Sep 2009 11:07 PM
Information regarding the HelpMaster API (START HERE)
by Rod Weir in API
0171
23 Sep 2009 11:02 PM
Inherit Contact Details
by Daniel Hughes in Wishlist
0420
27 Aug 2009 07:36 PM
What is your ratio of helpdesk staff to supported clients?
by Rod Weir in General helpdesk discussion
03220
19 Aug 2009 06:08 PM
Identity Manager Functionality
by ComSuper in Wishlist
0391
19 Aug 2009 04:21 PM
Email Manager and Working folders
by Rod Weir in Email Manager
0500
28 Jul 2009 11:12 PM
HelpMaster Pro 9.0.4 maintenance release now available
by Rod Weir in Announcements
0496
14 Jul 2009 11:01 PM
Job opportunity. Roubaix, France
by Scott McRae in General helpdesk discussion
0648
08 Jul 2009 11:49 PM
HelpMaster best tip competition - Win iTunes voucher
by Rod Weir in Using HelpMaster
0835
18 Jun 2009 10:49 PM
Display system code description as well as the code in drop-down boxes and lists
by Rod Weir in Wishlist
0382
16 Jun 2009 04:31 PM
Discussion board - Points, Questions and Social bookmarking!
by Rod Weir in Anything goes
0773
08 Jun 2009 02:30 AM
Enable AD auto logon on timeout page
by Nathan Hood in Wishlist
0388
20 May 2009 06:36 PM
HelpMaster Pro 9.0.3 maintenance release now available
by Rod Weir in Announcements
0426
05 May 2009 07:06 PM
Which HelpMaster Pro modules do you use?
by Rod Weir in Using HelpMaster
0372
04 May 2009 05:19 PM
Remote installation and upgrade service now available
by Rod Weir in Installation, configuration and upgrading
0460
31 Mar 2009 08:18 PM
HelpMaster Pro 9.0.2 maintenance release now available
by Rod Weir in Announcements
0453
26 Mar 2009 09:03 PM
Updated staff activity reports
by Rod Weir in Reports and reporting
0489
09 Mar 2009 10:07 PM
Updated web site. New skin, new content
by Rod Weir in Anything goes
0600
16 Feb 2009 02:38 PM
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Latest posts
Feature poll - What would you like to see developed in HelpMaster next? by Rod Weir in Wishlist with 0 replies
Time for a quick poll about features.  Tell us what you'd like to see most in a up-coming release of HelpMaster.  Of course, let us know if...

LDAP queries by Chandrasekar Vasudevan in Wishlist with 0 replies
 The Profile creation part of HM Active Directory Services can support LDAP filter queries rather blindly looking for OU structures alone. And th...

How can the Active Directory module be improved? by Rod Weir in Active Directory with 0 replies
Hello HelpMasters! We are looking to improve the functionality of the Active Directory module.   What ideas do you have?  What do you ...

Am i missing something by Chandrasekar Vasudevan in Active Directory with 3 replies
 Hi Administrators,                   I installed hmp v 11.0 in my local machine and hosted the hel...

Error by Chandrasekar Vasudevan in Bugs!!! with 4 replies
   I tried upgrading the database using the database upgrade wizard on windows 2008 R2 server.... When i did .... i get this error .... Why...

How to handle adding clients to new jobs? by Dennis Odri in Using HelpMaster with 1 replies
One of our clients recently submitted this query. We would like to get some feedback as to the preferred behaviour at the point of logging a new job f...

Timezone support - important database changes by Rod Weir in Using HelpMaster with 0 replies
Just a quick notice about the next version of HelpMaster due to be released Q1 2012.  This version will have full timezone support.  This me...

IIS Error on Helpmaster Pro 11.12.15 by Chandrasekar Vasudevan in Web interface, client self-service and remote access with 4 replies
Hi all,  I have installed HelpMaster Pro 11.12.15. I was able to install the desktop and works smoothly, while the web version is not working. I...

Override Date Logged by Rod Weir in Using HelpMaster with 0 replies
Received via tech support Sometimes we get calls out of hours and we may not get to a computer straight away. How can we capture the time taken f...

"Email this action to" fields are locked by Kerry O'Sullivan in Bugs!!! with 0 replies
"Email this action to" fields are locked for a particular staff member since  upgrading to version 11.11.11.  Other staff are able to send t...


Latest posts including replies
Feature poll - What would you like to see developed in HelpMaster next? by Rod Weir in Wishlist
Time for a quick poll about features.  Tell us what you'd like to see most in a up-coming release of HelpMaster.  Of course, let us know if...

LDAP queries by Chandrasekar Vasudevan in Wishlist
 The Profile creation part of HM Active Directory Services can support LDAP filter queries rather blindly looking for OU structures alone. And th...

How can the Active Directory module be improved? by Rod Weir in Active Directory
Hello HelpMasters! We are looking to improve the functionality of the Active Directory module.   What ideas do you have?  What do you ...

RE: Error by Chandrasekar Vasudevan in Bugs!!!
Hi Suman Das, Thanks for ur support and i was able to solve it... Thanks a lot .... Cheers, Chandrasekar....

RE: Am i missing something by Dennis Odri in Active Directory
Hi Chandrasekar, Yes, you definitely do need to enable OLE Automation and run the script to grant the Service Logon Account permissions to the syst...

RE: Am i missing something by Dennis Odri in Active Directory
  Hi Chandrasekar, Please contact us via email at support@prdsoftware.com.au with your specific configuration issues and we will be happy to...

RE: Am i missing something by Chandrasekar Vasudevan in Active Directory
When do i need to do the Active Directory Module system Configuration on my database .... Such as changing the facet configuration of my SQL Server in...

Am i missing something by Chandrasekar Vasudevan in Active Directory
 Hi Administrators,                   I installed hmp v 11.0 in my local machine and hosted the hel...

RE: Error by Suman Das in Bugs!!!
Hi Chandrasekar, Please make sure that the bit-ness of your HelpMaster app pool is the same as the installed application (i.e. you'll need to "enable...

RE: Error by Chandrasekar Vasudevan in Bugs!!!
 Hi Scott,  Thanks for your help as you said in the 2. option it was the full text search problem. I was able to upgrade it as you instruct...


 
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