Wednesday, February 08, 2012
 
HelpMaster on-line community
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TopicRepliesViewsLast Post
HelpMaster Pro 9.0.1 maintenance release now available
by Rod Weir in Announcements
0460
12 Feb 2009 08:36 PM
New on hold music messages for PRD Software!
by Rod Weir in Anything goes
0455
15 Jan 2009 02:48 PM
Incident Management tips from the coal face
by Beth S in ITIL Best practice - getting it to work for you
02193
18 Dec 2008 05:24 PM
Auto knowledge base population / creation from an action
by Rod Weir in Wishlist
0460
17 Dec 2008 04:30 PM
Matching Active Directory users to HelpMaster Pro clients
by Rod Weir in Active Directory
0637
09 Dec 2008 03:46 PM
New beta now available
by Rod Weir in HelpMaster Pro beta
076
04 Dec 2008 09:54 PM
Web site automatic refresh to prevent timeouts + Active Directory for Web
by Rod Weir in Wishlist
0485
04 Dec 2008 07:04 PM
Priority Manager & Email Error (Error Location: clsEmail.SendEmail_Redemption at code location: 25)
by helpdesk@ntsolutions.com.au in Bugs!!!
01401
02 Dec 2008 11:10 PM
Action Template timers and auto Client ID generation ideas
by Rod Weir in Wishlist
0477
24 Nov 2008 09:47 PM
What's new for the Active Directory module in version 9?
by Rod Weir in Active Directory
0561
19 Nov 2008 09:04 PM
HelpMaster Pro Version 9 Road Show
by Beth S in Announcements
0657
12 Nov 2008 05:46 PM
Using custom dictionaries in HelpMaster Pro
by Rod Weir in Using HelpMaster
0434
06 Nov 2008 08:47 PM
HelpMaster Pro version 7.5x End-of-Life
by Beth S in Announcements
0711
03 Nov 2008 06:47 PM
Support Requests and Annual Maintenance Subscriptions
by Beth S in Announcements
0721
28 Oct 2008 07:19 PM
Reports > Issue v Job Type crosstab
by Peter Durbridge in Wishlist
0476
27 Oct 2008 04:01 AM
Resizing issue with Skillgroup member tab
by Rod Weir in HelpMaster Pro beta
078
15 Oct 2008 10:36 PM
Comment on the Advanced search screen
by Rod Weir in HelpMaster Pro beta
081
15 Oct 2008 09:24 PM
HelpMaster Pro v9 beta testers wanted!
by Rod Weir in Announcements
0678
15 Oct 2008 06:56 PM
Discussion board software update
by Rod Weir in Anything goes
0467
13 Oct 2008 10:39 PM
HelpMaster Pro 8.0.18 maintenance release now available
by Rod Weir in Announcements
0583
13 Oct 2008 10:02 PM
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Latest posts
Feature poll - What would you like to see developed in HelpMaster next? by Rod Weir in Wishlist with 0 replies
Time for a quick poll about features.  Tell us what you'd like to see most in a up-coming release of HelpMaster.  Of course, let us know if...

LDAP queries by Chandrasekar Vasudevan in Wishlist with 0 replies
 The Profile creation part of HM Active Directory Services can support LDAP filter queries rather blindly looking for OU structures alone. And th...

How can the Active Directory module be improved? by Rod Weir in Active Directory with 0 replies
Hello HelpMasters! We are looking to improve the functionality of the Active Directory module.   What ideas do you have?  What do you ...

Am i missing something by Chandrasekar Vasudevan in Active Directory with 3 replies
 Hi Administrators,                   I installed hmp v 11.0 in my local machine and hosted the hel...

Error by Chandrasekar Vasudevan in Bugs!!! with 4 replies
   I tried upgrading the database using the database upgrade wizard on windows 2008 R2 server.... When i did .... i get this error .... Why...

How to handle adding clients to new jobs? by Dennis Odri in Using HelpMaster with 1 replies
One of our clients recently submitted this query. We would like to get some feedback as to the preferred behaviour at the point of logging a new job f...

Timezone support - important database changes by Rod Weir in Using HelpMaster with 0 replies
Just a quick notice about the next version of HelpMaster due to be released Q1 2012.  This version will have full timezone support.  This me...

IIS Error on Helpmaster Pro 11.12.15 by Chandrasekar Vasudevan in Web interface, client self-service and remote access with 4 replies
Hi all,  I have installed HelpMaster Pro 11.12.15. I was able to install the desktop and works smoothly, while the web version is not working. I...

Override Date Logged by Rod Weir in Using HelpMaster with 0 replies
Received via tech support Sometimes we get calls out of hours and we may not get to a computer straight away. How can we capture the time taken f...

"Email this action to" fields are locked by Kerry O'Sullivan in Bugs!!! with 0 replies
"Email this action to" fields are locked for a particular staff member since  upgrading to version 11.11.11.  Other staff are able to send t...


Latest posts including replies
Feature poll - What would you like to see developed in HelpMaster next? by Rod Weir in Wishlist
Time for a quick poll about features.  Tell us what you'd like to see most in a up-coming release of HelpMaster.  Of course, let us know if...

LDAP queries by Chandrasekar Vasudevan in Wishlist
 The Profile creation part of HM Active Directory Services can support LDAP filter queries rather blindly looking for OU structures alone. And th...

How can the Active Directory module be improved? by Rod Weir in Active Directory
Hello HelpMasters! We are looking to improve the functionality of the Active Directory module.   What ideas do you have?  What do you ...

RE: Error by Chandrasekar Vasudevan in Bugs!!!
Hi Suman Das, Thanks for ur support and i was able to solve it... Thanks a lot .... Cheers, Chandrasekar....

RE: Am i missing something by Dennis Odri in Active Directory
Hi Chandrasekar, Yes, you definitely do need to enable OLE Automation and run the script to grant the Service Logon Account permissions to the syst...

RE: Am i missing something by Dennis Odri in Active Directory
  Hi Chandrasekar, Please contact us via email at support@prdsoftware.com.au with your specific configuration issues and we will be happy to...

RE: Am i missing something by Chandrasekar Vasudevan in Active Directory
When do i need to do the Active Directory Module system Configuration on my database .... Such as changing the facet configuration of my SQL Server in...

Am i missing something by Chandrasekar Vasudevan in Active Directory
 Hi Administrators,                   I installed hmp v 11.0 in my local machine and hosted the hel...

RE: Error by Suman Das in Bugs!!!
Hi Chandrasekar, Please make sure that the bit-ness of your HelpMaster app pool is the same as the installed application (i.e. you'll need to "enable...

RE: Error by Chandrasekar Vasudevan in Bugs!!!
 Hi Scott,  Thanks for your help as you said in the 2. option it was the full text search problem. I was able to upgrade it as you instruct...


 
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