Friday, July 30, 2010
 
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Custom report swap-shop now open for business!
Rod Weir
0774
14 Mar 2008 12:49 AM
[RESX:TopicRead]
New report available in swap shop - Staff activity weekly summary
Rod Weir
0193
29 Apr 2010 01:11 AM
[RESX:TopicRead]
Crystal Reports 2008 runtime components
Joanne Crang
1652
by  Rod WeirJump to last post
13 Dec 2009 11:11 PM
[RESX:TopicRead]
Use Excel to create powerful reports
Rod Weir
Informative
1325
by  jsuhleJump to last post
24 Aug 2009 04:25 AM
[RESX:TopicRead]
Reports not showing every job!
Joanne Crang
6452
by  Rod WeirJump to last post
19 May 2009 01:35 AM
[RESX:TopicRead]
Sorting Our Reports
Joanne Crang
1261
by  Rod WeirJump to last post
19 May 2009 01:33 AM
[RESX:TopicRead]
Updated staff activity reports
Rod Weir
0280
10 Mar 2009 04:07 AM
[RESX:TopicRead]
Daily running total report - comments
Rod Weir
11226
by  Rod WeirJump to last post
26 Mar 2008 05:40 AM
[RESX:TopicRead]
Problem / Issue hierarchy report and how to bulk-reclassify issues for jobs.
Rod Weir
11930
by  Rod WeirJump to last post
26 Feb 2008 11:54 PM
[RESX:TopicRead]
Custom Fields defined against assets
Daryl Quadros
21458
by  Rod WeirJump to last post
03 Nov 2007 06:42 AM
[RESX:TopicRead]
Cognos Reporting for HelpMaster Pro
Rod Weir
0909
24 Oct 2007 11:39 PM
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Latest posts
Saved search for 2 overlapping shifts by Renee Weir in Using HelpMaster Pro with 0 replies
We received the following email from a potential client who has two staffing shifts operating in a 24 hour period. "The only problem that we are hav...

Web interface timeout by Scott McKenzie in Web interface with 1 replies
One of my users advised that the web interface times out too soon.  He was trying to log a job (amongst other things) and by the time he clicked ...

.NET Frame Work 4 Problem by ping monster in General helpdesk discussion with 1 replies
 Hi... Just last week we went through Windows Update and installed .NET Frame Work 4 and HelpMaster could not be launch. Uninstalled it and it ...

.NET Framework 4 Problems by Jesse Harvey in HelpMaster Pro installation and configuration with 2 replies
Hi, We currently have Helpmaster version 9.1.5.212 packaged up for deployment to our Windows 7 environment. At the start the deployment was work...

Default Sort By for Clients, Sites, Jobs etc by Geoffrey Winchester in Wishlist with 1 replies
Would be nice if a user could set one of the fields in each screen as the default sort by for that screen. For example if I go into sites it would br...

forcing of asset entry by Timo dlvw in Wishlist with 0 replies
 Can we have an option against the job template so that we can force the entry of the asset. Currently i can create a job and have to assign a nu...

Changing of Category by Timo dlvw in HelpMaster Pro bug with 1 replies
 In V9.1.7 I can rename currently in use Categories which is ok.  However it also allows me to delete a Category even though it is used in ...

Incorrect Total Action Time calculation by Itro in HelpMaster Pro bug with 1 replies
Hi there, this one's in v9.1.6 and quite a few versions prior. Correct me if I'm wrong, but If you sum the action time of all actions found in a job ...

Windows 7 - pin to taskbar by Scott McKenzie in Wishlist with 2 replies
HMP.Desktop.exe does not allow me to pin it to the taskbar in Windows 7. If I right click on the shortcuts created during installation (on the deskto...

HelpMaster Pro 9.1.7 maintenance release now available by Rod Weir in Announcements with 0 replies
A maintenance release of HelpMaster Pro v9.1 is now available. This release fixes a number of issues that have been reported since the initial 9.1...


Latest posts including replies
Saved search for 2 overlapping shifts by Renee Weir in Using HelpMaster Pro
We received the following email from a potential client who has two staffing shifts operating in a 24 hour period. "The only problem that we are hav...

RE: Web interface timeout by Suman Das in Web interface
The first thing to check is the session timeout period set in your IIS.  This can be done by going to the properties for your HelpMaster virtual ...

RE: On-line helpfile now available by Kate Herd in Using HelpMaster Pro
Hi Renee Thank you very much! I obviously didn't look hard enough Kate...

RE: On-line helpfile now available by Renee Weir in Using HelpMaster Pro
Hi Kate, The .chm helpfile is always available in the downloads section of the website.  If you scroll down the page a bit, you'll see it under...

RE: On-line helpfile now available by Kate Herd in Using HelpMaster Pro
Hi Guys, Is this latest online help file available in a .chm format?   Thanks Kate...

RE: .NET Frame Work 4 Problem by Scott McKenzie in General helpdesk discussion
 This discussion: http://www.helpmasterpro.com/Community/Discussion-Board/afv/topic/aff/11/aft/399.aspx leads here: https://prdsoftware.com/hm...

Web interface timeout by Scott McKenzie in Web interface
One of my users advised that the web interface times out too soon.  He was trying to log a job (amongst other things) and by the time he clicked ...

.NET Frame Work 4 Problem by ping monster in General helpdesk discussion
 Hi... Just last week we went through Windows Update and installed .NET Frame Work 4 and HelpMaster could not be launch. Uninstalled it and it ...

RE: Customer Charging by Geoffrey Winchester in Wishlist
just want to add my 2c as well. we have the same issue. billing the customer for all jobs not covered by their support agreement. the single bigges...

RE: .NET Framework 4 Problems by Dennis Odri in HelpMaster Pro installation and configuration
Thanks to our friends at John Sands we have a work-around for the Dot.Net v4.0 Framework problems. Please go to the following Knowledge base article. ...


 

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