Friday, July 30, 2010
 
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Last Post
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Error when opening a report on Windows Vista
Rod Weir
0706
27 Feb 2008 10:35 PM
[RESX:TopicRead]
Changing of Category
Timo dlvw
1119
by  Scott WardJump to last post
09 Jul 2010 03:30 AM
[RESX:TopicRead]
Incorrect Total Action Time calculation
Itro
Not Resolved
1142
by  Rod WeirJump to last post
29 Jun 2010 12:53 AM
[RESX:TopicRead]
Age in working days calculations
Timo dlvw
Not Resolved
0178
04 May 2010 09:55 AM
[RESX:TopicRead]
Missing entries on Field Chooser screen
Michael Cleaver
2586
by  Michael CleaverJump to last post
18 Mar 2010 01:53 AM
[RESX:TopicRead]
New job doesnt inherit KB link from template
Michael Cleaver
1573
by  Rod WeirJump to last post
23 Feb 2010 12:46 AM
[RESX:TopicRead]
Crash when logging new job with a template that contains an automatic date calculation based on office hours
Rod Weir
4725
by  Nanang YuliannurJump to last post
24 Jan 2010 11:15 PM
w00t.gif
Helpmaster Pro 9.1 Priority Manager Profiles
Lisa
4435
by  Rod WeirJump to last post
05 Nov 2009 08:25 PM
[RESX:TopicRead]
Error Number: 5
Timo dlvw
3348
by  Rod WeirJump to last post
21 Oct 2009 09:09 AM
[RESX:TopicRead]
Web licences not being revoked on deletion of user
Adam Faorlin
2294
by  Suman DasJump to last post
14 Oct 2009 01:09 AM
[RESX:TopicRead]
Active Directory Sync
Jeff Willson
Not Resolved
4253
by  Rod WeirJump to last post
07 Oct 2009 12:31 AM
[RESX:TopicRead]
Cant close jobs
ZGeek
7761
by  Rod WeirJump to last post
13 Feb 2009 11:12 PM
[RESX:TopicRead]
Window sizes not being remembered
Timo
Not Resolved
3380
by  Rod WeirJump to last post
08 Jan 2009 10:44 AM
[RESX:TopicRead]
Please fix these long time bugs
ZGeek
2434
by  ZGeekJump to last post
16 Dec 2008 10:29 PM
[RESX:TopicRead]
Priority Manager & Email Error (Error Location: clsEmail.SendEmail_Redemption at code location: 25)
helpdesk@ntsolutions.com.au
Not Resolved
0490
03 Dec 2008 05:10 AM
[RESX:TopicRead]
Email manager attachments
ITMetro
0413
07 Oct 2008 05:31 AM
[RESX:TopicRead]
Logon Denied when opening admin apps
ITMetro
1706
by  Rod WeirJump to last post
15 Apr 2008 11:30 PM
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Latest posts
Saved search for 2 overlapping shifts by Renee Weir in Using HelpMaster Pro with 0 replies
We received the following email from a potential client who has two staffing shifts operating in a 24 hour period. "The only problem that we are hav...

Web interface timeout by Scott McKenzie in Web interface with 1 replies
One of my users advised that the web interface times out too soon.  He was trying to log a job (amongst other things) and by the time he clicked ...

.NET Frame Work 4 Problem by ping monster in General helpdesk discussion with 1 replies
 Hi... Just last week we went through Windows Update and installed .NET Frame Work 4 and HelpMaster could not be launch. Uninstalled it and it ...

.NET Framework 4 Problems by Jesse Harvey in HelpMaster Pro installation and configuration with 2 replies
Hi, We currently have Helpmaster version 9.1.5.212 packaged up for deployment to our Windows 7 environment. At the start the deployment was work...

Default Sort By for Clients, Sites, Jobs etc by Geoffrey Winchester in Wishlist with 1 replies
Would be nice if a user could set one of the fields in each screen as the default sort by for that screen. For example if I go into sites it would br...

forcing of asset entry by Timo dlvw in Wishlist with 0 replies
 Can we have an option against the job template so that we can force the entry of the asset. Currently i can create a job and have to assign a nu...

Changing of Category by Timo dlvw in HelpMaster Pro bug with 1 replies
 In V9.1.7 I can rename currently in use Categories which is ok.  However it also allows me to delete a Category even though it is used in ...

Incorrect Total Action Time calculation by Itro in HelpMaster Pro bug with 1 replies
Hi there, this one's in v9.1.6 and quite a few versions prior. Correct me if I'm wrong, but If you sum the action time of all actions found in a job ...

Windows 7 - pin to taskbar by Scott McKenzie in Wishlist with 2 replies
HMP.Desktop.exe does not allow me to pin it to the taskbar in Windows 7. If I right click on the shortcuts created during installation (on the deskto...

HelpMaster Pro 9.1.7 maintenance release now available by Rod Weir in Announcements with 0 replies
A maintenance release of HelpMaster Pro v9.1 is now available. This release fixes a number of issues that have been reported since the initial 9.1...


Latest posts including replies
Saved search for 2 overlapping shifts by Renee Weir in Using HelpMaster Pro
We received the following email from a potential client who has two staffing shifts operating in a 24 hour period. "The only problem that we are hav...

RE: Web interface timeout by Suman Das in Web interface
The first thing to check is the session timeout period set in your IIS.  This can be done by going to the properties for your HelpMaster virtual ...

RE: On-line helpfile now available by Kate Herd in Using HelpMaster Pro
Hi Renee Thank you very much! I obviously didn't look hard enough Kate...

RE: On-line helpfile now available by Renee Weir in Using HelpMaster Pro
Hi Kate, The .chm helpfile is always available in the downloads section of the website.  If you scroll down the page a bit, you'll see it under...

RE: On-line helpfile now available by Kate Herd in Using HelpMaster Pro
Hi Guys, Is this latest online help file available in a .chm format?   Thanks Kate...

RE: .NET Frame Work 4 Problem by Scott McKenzie in General helpdesk discussion
 This discussion: http://www.helpmasterpro.com/Community/Discussion-Board/afv/topic/aff/11/aft/399.aspx leads here: https://prdsoftware.com/hm...

Web interface timeout by Scott McKenzie in Web interface
One of my users advised that the web interface times out too soon.  He was trying to log a job (amongst other things) and by the time he clicked ...

.NET Frame Work 4 Problem by ping monster in General helpdesk discussion
 Hi... Just last week we went through Windows Update and installed .NET Frame Work 4 and HelpMaster could not be launch. Uninstalled it and it ...

RE: Customer Charging by Geoffrey Winchester in Wishlist
just want to add my 2c as well. we have the same issue. billing the customer for all jobs not covered by their support agreement. the single bigges...

RE: .NET Framework 4 Problems by Dennis Odri in HelpMaster Pro installation and configuration
Thanks to our friends at John Sands we have a work-around for the Dot.Net v4.0 Framework problems. Please go to the following Knowledge base article. ...


 

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