HelpMaster Service Management Software Blog | dba

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<div class="alert alert-info"><strong><em class="fa fa-download"></em></strong>  <a href="/Download/Download" style="font-weight: bold; color: #386fa0 !important;">Download Trial</a></div> <p> </p> <div class="alert alert-info"><strong><em class="fa fa-money"></em></strong>  <a href="/Buy/Pricing" style="font-weight: bold; color: #386fa0 !important;">Pricing</a></div> <p> </p> <div class="alert alert-info">  <a href="/Resources/Get-a-1-1-demonstration" style="font-weight: bold; color: #386fa0 !important;">Get a 1-1 Demo</a></div> <div class="alert alert-success"><strong><em class="fa fa-star"></em></strong>  <a href="https://docs.helpmasterpro.com/docs/release-history/whats-new-for-helpmaster-v24/" style="font-weight: bold; color: #386fa0 !important;" target="_blank">What's new for v24? </a></div>
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<div class="alert alert-info"><strong><em class="fa fa-phone"></em></strong>  +61 2 6278 4664<br /><strong><em class="fa fa-envelope"></em></strong>  support@prdsoftware.com.au</div> <p> </p> <div class="alert alert-success"><strong>Latest Version: 24.0.30.40</strong><br />Released 12 April 2024<br /><a href="https://docs.helpmasterpro.com/docs/release-history/whats-new-for-helpmaster-v24/" style="font-weight: bold; color: #379e35 !important;">Read what's new</a></div>
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HelpMaster Service Management Software Blog

Practical tips and information about running an efficient service desk. News and information about HelpMaster, PRD Software and the ITSM industry.

Regression Testing an ITSM tool

6 MIN READ|
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6052 |
by HelpMaster Administrator|
September 24, 2014 |
HelpMaster, ITSM, Miscellaneous, Tips and Tricks

Avoid the pitfalls and heart-ache of a botched ITSM software upgrade by utilizing some basic principles of regression testing the latest release of your helpdesk software. What is regression testing?

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Hey DBA, how are those maintenance plans going?

1 MIN READ|
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4202 |
by HelpMaster Administrator|
November 15, 2007 |
HelpMaster, Miscellaneous, Tips and Tricks

Database maintenance is vital for keeping your HelpMaster Pro database working at it's peak. When was the last time you did some basic maintenance on your SQL Server database?

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