Practical tips and information about running an efficient service desk. News and information about HelpMaster, PRD Software and the ITSM industry.
PRD Software and HelpMaster recently exhibited at the annual ITSMFA service management conference in our home town of Canberra. Here's the recap.
Industry trade-shows and conventions seem to be on the decline. After 12 straight years of attending several shows each year, PRD Software and HelpMaster are trying something different.