HelpMaster Service Management Software Blog


Practical tips and information about running an efficient service desk. News and information about HelpMaster, PRD Software and the ITSM industry.

Last week, PRD Software and HelpMaster once again exhibited at the annual IT tradeshow, ceBIT. (

As usual, we had a great time, performed lots of demos and spoke to lots of interested ones.

This years there were a few more helpdesk and ITSM vendors attending the show, so it looks like the Aussie software scene is heating up a bit.  Should be interesting to see how it develops.  HelpMaster is very competitive against the bigger players in the market, so we welcome the addition of additional products to the floor-space.  It's good for competition, and gives everyone a better view and choice in the market.  HelpMaster stacks up well against the competition.  It looks good, has all of the basic features, and a lot more, and is priced to be affordable.  PRD Software operate at a price point where competitive products won't even look at.

All of these factors make HelpMaster a great choice for your helpdesk needs.

This year we showed off the new v15. It received very positive reviews about the new-look icons and the new features.

Renee at the HelpMaster stand



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