HelpMaster Service Management Software Blog

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Practical tips and information about running an efficient service desk. News and information about HelpMaster, PRD Software and the ITSM industry.

It's been a couple of months since the new website has been operational, so I thought I would show some very encouraging statistics on how it's going.

 

As you can see, the traffic each month has exceeded the previous month - particularly the unique visitors represented by the orange column.  Since we started this new site, we've re-arranged the community section, added more downloads in the form of brochures, helpdesk report samples that HelpMaster Pro can produce as well as more graphics and general information.

Future plans include more screen-shots of HelpMaster Pro, detailed overviews of key sections of the product - particularly with a "best-practice" focus, a product road-map section to show where we're the development team is heading, as well as improvements to our knowledge base and support information.

We're also looking into producing short-video / flash demos of HelpMaster Pro and the different things it can do.

Lots to do in 2008.

Best regards,

Rod


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