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0 Replies and 6537 Views Support Requests and Annual Maintenance Subscriptions      6537  0 Started by  Beth S Due to an increase in support requests outside of the terms of the Annual Maintenance Subscription (AMS). PRD Software will now be  strictly applying the billable component of the AMS to such requests. What does this mean If you make a support request that is not as a result of a fault or issue with HelpMaster (such as setting up IIS or installing SQL server) then this becomes billable. If this is the case PRD Software will advise you and get your approval before proceeding. H...
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10/28/2008 7:19 PM
0 Replies and 10768 Views Subscribe to this topic to be notified of product updates      10768  0 Started by  Rod Weir In order to be kept up-to-date about product releases and other product announcements, please subscribe to this topic. By doing this you will automatically receive a notification email whenever a new topic is posted here about a new product release. You can subscribe to this topic by checking the 'Subscribe' checkbox at the top of this page. Thank you HelpMaster Pro development team
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08/14/2007 7:18 PM
0 Replies and 176 Views July 2022 release now available - New version released!  176  0 Started by  Rod Weir A new feature release of HelpMaster is now available!  v22.7.22 For a list of the major new features of v22, see the new documentation site https://docs.helpmasterpro.com/docs/release-history/whats-new-for-helpmaster-v22/   Upgrade eligibility and registration codes If you have a current subscription license, or hold a current Annual Maintenance Subscription (AMS),  you may upgrade to upgrade to v22 at no charge.  If your annual maintenance subscription (AMS) has...
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07/25/2022 11:46 AM
0 Replies and 211 Views June 2022 v22.2 maintenance release now available  211  0 Started by  Rod Weir A maintenance release for v22.2 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the initial v22.2 release.  Upgrading is recommended.  See the release notes for specific details.   Upgrade eligibility and registration codes If you hold a current Annual Maintenance Subscription (AMS), you may upgrade to upgrade to v22 at no charge.  If your annual maintenance subscription (AMS) has lapsed, please contact P...
0 211
06/21/2022 8:05 PM
0 Replies and 372 Views February 2022 release now available - New version released!  372  0 Started by  Rod Weir A new major release of HelpMaster is now available! For a list of the major new features of v22, see the new documentation site https://docs.helpmasterpr...-for-helpmaster-v22/   Upgrade eligibility and registration codes If you hold a current Annual Maintenance Subscription (AMS), you may upgrade to upgrade to v22 at no charge.  If your annual maintenance subscription (AMS) has lapsed, please contact PRD Software for a quote to renew and upgrade.  Please read the Upgr...
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02/24/2022 3:53 PM
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July 2022 release now available - New version released! by Rod Weir in Announcements with 0 replies A new feature release of HelpMaster is now available!  v22.7.22 For a list of the major new features of v22, see the new documentation site ht...

June 2022 v22.2 maintenance release now available by Rod Weir in Announcements with 0 replies A maintenance release for v22.2 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

February 2022 release now available - New version released! by Rod Weir in Announcements with 0 replies A new major release of HelpMaster is now available! For a list of the major new features of v22, see the new documentation site https://docs.helpma...

November 2021 release now available - New Major Version! by Rod Weir in Announcements with 0 replies A new major release of HelpMaster is now available! For a list of the major new features of v22, see the new documentation site https://docs.helpma...

May 2021 release now available - New Major Version! by Rod Weir in Announcements with 0 replies A new major release of HelpMaster is now available! For a list of the major new features of v21, see the new documentation site https://docs.helpma...

July 2022 release now available - New version released! by Rod Weir in Announcements A new feature release of HelpMaster is now available!  v22.7.22 For a list of the major new features of v22, see the new documentation site ht...

June 2022 v22.2 maintenance release now available by Rod Weir in Announcements A maintenance release for v22.2 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

February 2022 release now available - New version released! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v22, see the new documentation site https://docs.helpma...

November 2021 release now available - New Major Version! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v22, see the new documentation site https://docs.helpma...

May 2021 release now available - New Major Version! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v21, see the new documentation site https://docs.helpma...

April 2020 release now available by Rod Weir in Announcements A new release of HelpMaster is now available! For a list of the major new features of v20, see  https://www.helpmasterpro.com/Support/Updates-...

February 2020 release now available by Rod Weir in Announcements A new release of HelpMaster is now available! For a list of the major new features of v20, see  https://www.helpmasterpro.com/Support/Updates-...

December 2019 release now available by Rod Weir in Announcements A new release of HelpMaster is now available.  This release focusses mainly on stability, with an important fix for the Email Manager if using IM...

Adjust the date range for displaying closed jobs in Explorer by Rod Weir in Using HelpMaster From tech support today... By default, the Explorer screen displays closed jobs that were closed in the previous month.  This interval can be ...

October 2019 release now available by Rod Weir in Announcements A new release of HelpMaster is now available.  This release focusses on workflow stability, enhancements and other fixes. For a list of the ma...