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Bugs!!!
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0 Replies and 8832 Views Error when opening a report on Windows Vista    8832  0 Started by  Rod Weir A number of people are getting an error when trying to run any report on Windows Vista.&160; I've just created a new knowledge base article regarding this issue, however I'll also post it here for the sake of searchability and visibility. Best regards, Rod Attempting to run any reports on a Vista machine results in an unexpected error When attempting to run any report on a Vista machine, the following unexpected error occurs. &160;'System.Reflection.TargetInvocationException: Unable t...
0 8832
2/27/2008 3:35 PM
0 Replies and 4178 Views Video settings on 4K monitors and/or high DPI settings  4178  0 Started by  Rod Weir We&39;ve recently been getting bug reports of not being able to select items from drop-down boxes on the job screen (and others) when using high-res monitors and/or high DPI settings. The next maintenance release of HelpMaster will correct this issue.  In the meantime, as a work-around, there are a couple of options. Adjust the DPI settings for the monitor that you&39;re using HelpMaster on to use 100 Use the the keyboard to select items in the drop-down boxes  
0 4178
8/5/2018 7:46 AM
1 Replies and 5598 Views Email Manager and Priority Manager services  5598  1 Started by  Josh B Recently we have had a number of problems with the Email Manager and Priority Manager.  We have worked through all of these issues on a case-by-case basis with PRD, but I thought it worth mentioning here in case others are experiencing problems. Some of the issues we&39;ve experienced are: The Email Manager service and Priority Manager services stop processing new items.  Looking in Windows Services, the services appear to be running.  Restarting the service may or may n...
1 5598
by  Rod WeirJump to last post
8/1/2018 10:56 AM
1 Replies and 8660 Views Template Attachments do not rename when used to instantiate a job  8660  1 Started by  Daniel G Not sure if this is a bug or feature or limitation of the templating ... but... When I add a file to a HD job as an attachment, it is automatically renamed after the job number.  Great. However if I add an attachment (in this case, a templated checklist in Excel format) to a template, and then create a job based on that template, what I had expected to happen was that the attachment too would be treated like a template, and renamed in line with how other attachments get renamed. Not so :...
1 8660
by  Dennis OdriJump to last post
4/6/2016 12:26 PM
0 Replies and 8753 Views Incoming email tags  8753  0 Started by  Menard Butac I&39;m trying to make use of the Incoming email tags in the Email template. What I observed though, is that the incoming email shows either the original message, or the 2nd to the latest email. We&39;re after preserving the latest email trail when replying to the customer. I might be using it wrong though so any input is greatly appreciated.
0 8753
4/15/2014 4:04 PM
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Forums Discuss HelpMaster Bugs!!!
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New version - HelpMaster v23 now available! by Rod Weir in Announcements with 0 replies A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpro.com...

 March 2023 v22.7 maintenance release now available by Rod Weir in Announcements with 0 replies A maintenance release for v22.7 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

 July 2022 release now available - New version released! by Rod Weir in Announcements with 0 replies A new feature release of HelpMaster is now available!  v22.7.22 For a list of the major new features of v22, see the new documentation site ht...

 June 2022 v22.2 maintenance release now available by Rod Weir in Announcements with 0 replies A maintenance release for v22.2 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

 February 2022 release now available - New version released! by Rod Weir in Announcements with 0 replies A new major release of HelpMaster is now available! For a list of the major new features of v22, see the new documentation site https://docs.helpma...
New version - HelpMaster v23 now available! by Rod Weir in Announcements A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpro.com...

 March 2023 v22.7 maintenance release now available by Rod Weir in Announcements A maintenance release for v22.7 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

 July 2022 release now available - New version released! by Rod Weir in Announcements A new feature release of HelpMaster is now available!  v22.7.22 For a list of the major new features of v22, see the new documentation site ht...

 June 2022 v22.2 maintenance release now available by Rod Weir in Announcements A maintenance release for v22.2 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

 February 2022 release now available - New version released! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v22, see the new documentation site https://docs.helpma...

 November 2021 release now available - New Major Version! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v22, see the new documentation site https://docs.helpma...

 May 2021 release now available - New Major Version! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v21, see the new documentation site https://docs.helpma...

 April 2020 release now available by Rod Weir in Announcements A new release of HelpMaster is now available! For a list of the major new features of v20, see  https://www.helpmasterpro.com/Support/Updates-...

 February 2020 release now available by Rod Weir in Announcements A new release of HelpMaster is now available! For a list of the major new features of v20, see  https://www.helpmasterpro.com/Support/Updates-...

 December 2019 release now available by Rod Weir in Announcements A new release of HelpMaster is now available.  This release focusses mainly on stability, with an important fix for the Email Manager if using IM...