Change Management in HelpMaster is a relatively new feature that is evolving rapidly.  Based off live-use in small and large departments, our "to do" list of development tasks is looking great, and there are exciting times ahead for this feature.

Recent developments include:

• Better voting and visibility via the web portal
• A new "Manual approval" status, to differentiate from a "Pre-approved" change
• Better email communication for the different stages of the change (lots more to do here...)
• Improved user interface and overall flow of designing and requesting a change

Have you started using Change Management at your organization?  If so, give us your ideas on how you're using the Change Management module, and your ideas for improvement.