Hi

We are experiencing the same issue - but not for everyone.

I've tried it from a remote computer using both IE and Firefox and can't replicate the issue, but users in our Sydney Office cannot move between pages

Is this something that has improved with version 9.x ?  (we're still on 8.0.17)

Cheers

Scott

We are not seeing that problem here.  We are running IE 7.0.6002.18005.

We'd encourage everyone to upgrade to HelpMaster v12.  Apart from removing the "spinning Helpmaster Pro logo", there are lots of subtle improvements made in respect to page navigation, response time and better user interactivity (Ajax-ification) in general.

The deployment of the HelpMaster web application has also been greatly simplified, automating most of the steps previously required to be performed manually.

If you haven't yet done so already, we strongly encourage you to give it a go and let us know your thoughts on these changes and your feedback on what you'd like to see in future releases.  Here's the link to the demo site for your evaluation:  https://prdsoftware.com/helpmasterdemo .