Hi Chris,

Good to hear you're upgrading.  v9.1 is a great improvement over v7.5.

The basic upgrade process for you would be something like...

1. Make a backup of your 7.5 database
2. Restore the backup to your SQL Server 2005 instance (you might like to rename it also in this process)
3. Install HelpMaster v9.1
4. Run the database and reports Wizard to upgrade your database - point it at your SQL Server 2005
5. Run the v9.1 Desktop edition and connect to your newly upgraded database, and that's it!

More help info here...
http://www.helpmasterpro....tm#Installation/html files/Installation Overview - Upgrade.htm

and here

http://www.helpmasterpro....hh_goto.htm#Database Wizard/html files/Upgrading an existing HelpMaster Pro database.htm

If you have any trouble, please let us know.

Best regards,
Rod

Thanks Rod,

But when I try to upgrade the database using the wizard it tells me that it isn't a valid database.

Are you sure that those instructions work when moving a SQL2000 database to a SQL2005??

Chris

 

 

It could be a permissions issue. When you restore your database to the new SQL Server, please ensure that the account you use to connect the HelpMaster Database and Reports Wizard has sufficient database (SQL Server) permissions to read, write and "own" the database. db_owner permission is essential for performing a database upgrade.

If you know the SQL Server "SA" account (system administrator) you may like to connect using that as it has all the permission you require.

If it still doesn't work, please let me know.

Hope this helps,
Rod

You were correct it was a permissions issue!
Many thanks!
All I have to do now is sort out why it thinks my support has expired and get a new key as the current v9 one isn't working!!!

Nearly there!

Chris