Hi Jesse, thanks for your post. We are currently working on resolving this issue permanently but do have a quick fix for you now. You need to truncate your Priority Manger log table and set your Priority Manager Event Log Options on the Priority Manager Service Setup screen to default settings as follows;
Truncate the Priority Manager event log table by running the following SQL against your HelpMaster database;
TRUNCATE TABLE dbo.tblPriorityManagerLog
To set the Priority Manager Event Log Options back to the default settings;
1. Go to "Automation" (ribbon) > Priority manager "Service Setup" (option) > "Event Logging Options" (tab) > "Database event logs" (section)
2. Set "Log these events to teh database event logs" to "Everything", and
3. Set "Only keep event logs for" to "1 year", and "Don't exceed this many event entries" to "10,000 Log Items".
Note that the Windows event log under Applications and Services Logs will still continue to log events based on settings configured there.
Let us know how you go after doing the above. Thanks.
Dennis