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Forums Discuss HelpMaster HelpMaster SQL Server database
Last Post 4/4/2012 9:33 PM by  Kate Herd
Moving the database to a new server
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Kate Herd
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4/4/2012 8:24 PM

    Hi Everyone

     

    We are about to migrate from one SQL server to another.  Is there anything specific we should be careful about with helpmaster?

    Thanks!

     

    Kate
    Dennis Odri
    HelpMaster tech support
    Helpdesk leader
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    Posts:45
    Points:81


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    4/4/2012 9:06 PM
    Hi Kate,

    There are a few things to remember to re-apply such as SQL Server permissions, enabling SQL OLE Automation and running the Active Directory module permissions script if you are using the AD Module.

    Also you will need a new license file, so contact us within 48 hours of your migration as the license file expires after 48 hours. That's about it apart from resetting all of the HelpMaster Module database connection strings to point to the new SQL Server. If you have any problems just contact PRD Support and we'll be happy to assist.
    Kate Herd
    New Member
    New Member
    Posts:6
    Points:8


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    4/4/2012 9:33 PM
    Thanks Dennis, we will be in touch when we are ready to move it!
    You are not authorized to post a reply.

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