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Last Post 4/23/2012 1:23 AM by  Timo de leeuw
Administrator access to user settings
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Helpdesker
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Posts:21
Points:41


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4/22/2012 8:49 PM

    Our staff are quite good at using Helpmaster for day to day operations, but struggle with user preferences.  Often I end up needing to log in as them to make changes.  It would be great if administrative users could access the User Preferences screen for all users directly, rather than needing to log in as the user to make changes. 

    Timo de leeuw
    Helpdesker
    Helpdesker
    Posts:13
    Points:19


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    4/23/2012 1:23 AM
    Totally agree.
    To add to this though, I would like to have the function to push the preferences to the users. This way I can set up one and then replicate this quickly against all the users. I can already push a template to the user so why not their setup preferences. Not having this means that I have to do this again and again.

    Then I would also like to customise the Toolbar. We don't use the Messaging option so would rather not have it on there. If I now resize the window or have a different resolution then the Quick Find fields become minimised. This is one of the most useful fields on the toolbar so I would rather remove the Messaging and have the Quick Find useful at all resoutions.
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