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Forums Discuss HelpMaster Wishlist
Last Post 6/25/2013 10:53 PM by  Itro
Credit stop for sites
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Itro
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Posts:21
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5/1/2013 8:53 PM

    Hi Guys,

     

    We have a few clients who are on credit stop  (doesn't everyone).  We would love it if there was a way to flag sites in Helpmaster so that whenever we viewed that site we would be informed they're on credit stop - even better if we could flag a parent site and the child sites would be also marked.  It should also prevent us logging cases for them.  Any ideas if there's functionality for this already somewhere or if it's something that can be added to a future release?

     

    Regards,

    Marni
    Itro
    Helpdesker
    Helpdesker
    Posts:21
    Points:41


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    6/25/2013 10:53 PM
    Hi Guys,

    Never mind about implementing this. I've worked out a way using priority manager and custom fields to accomplish what I'm after.
    You are not authorized to post a reply.

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