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Forums Discuss HelpMaster Wishlist
Last Post 2/20/2014 11:58 AM by  Rod Weir
Configurable custom queues
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Itro
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2/12/2014 2:56 PM

    Hi Guys,

    I have just recently started using custom queues.  I think they're great.  One thing I would like to see is to be able to set on a per queue basis, whether closed jobs remain in the custom queue or are automatically removed.  Some queues I need to be able to see cases that have already been closed, other queues they just clutter the queue.  Being able to configure this per queue would be a great feature.
    Rod Weir
    HelpMaster development team
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    2/20/2014 11:58 AM
    Thanks for the feedback. This sounds like a good idea. We'll have a look at implementing the ability to customize the behaviour of each custom queue.
    HelpMaster development team
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