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3 Replies and 9311 Views Helpmaster V9.Web Interface AD Auto Logons / Timeout Settings  9311  3 Started by  Nathan Hood Hi Guys, I see you've updated the web application in V9 so that it prompts the user to kick the current user off if there is already an active session that hasn't timed out when using automatic logon facilitated by AD Integration. This is a step in the right direction I think. I'm thinking that I set the timeout period to something like 30 minutes so that: Scenario 1) If a user leaves a session open, it will be ended within 30 minutes so that they aren't prompted to kick their old session off...
3 9311
by  Suman DasJump to last post
5/4/2009 9:24 PM
0 Replies and 6204 Views Configuring Full text searching for HelpMaster Pro v8 / SQL Server 2005  6204  0 Started by  Rod Weir Do you use full text searching&160; Full text searching is a very powerful way of finding information within your HelpMaster Pro database.&160; By using it, you can search job descriptions, action descriptions, or the notes fields in your clients, sites, and knowledge base articles. However, you need to configure SQL Server 2005 to do it first.&160; Fortunately, in HelpMaster Pro v8, we've made this a lot easier for you.&160; All you have to do now (once Full Text Searching has been insta...
0 6204
4/17/2008 8:57 PM
0 Replies and 6104 Views Backup database errors using the Database and Reports Wizard  6104  0 Started by  Rod Weir Recently we've been getting a number of errors come through from people that have been trying to upgrade their existing HelpMaster Pro database using the Database and Reports Wizard.&160; The error is happening right at the last stage after you click the 'Run Upgrade' button. Usually errors caused during the backup process are caused by insufficient SQL Server, or network permissions.&160; Often this is because the upgrade process is being carried out on a separate 'test' domain, or network a...
0 6104
3/31/2008 7:49 PM
0 Replies and 5858 Views Microsoft .net framework requirements for HelpMaster Pro v8  5858  0 Started by  Rod Weir Recently we've had a few support issues regarding the installation of HelpMaster Pro working on some computers, but not on others.&160; It was discovered that the computers that did not work, did not have the Microsoft .net 2 Framework installed on them.&160; When this is the case, you will get an error something like... 'Strong name validation failed for assembly......' For the record, HelpMaster Pro v8 requires the Microsoft .net 2 Framework for the desktop application. If you are using t...
0 5858
1/9/2008 6:30 PM
0 Replies and 5980 Views New XML file for storing configuration settings  5980  0 Started by  Rod Weir Version 8 of HelpMaster Pro uses a new way of storing some basic application settings.  Previous version of HelpMaster Pro used the registry to store basic setttings like Database location and names Last logged on user Refresh settings These were typically stored in HKEY_LOCAL_MACHINE\SOFTWARE\HelpMaster Pro\8 Due to popular request from many network administrators around the world, we've changed how HelpMaster Pro stores this information.  Now all of this data is ...
0 5980
12/9/2007 5:09 PM
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New version - HelpMaster v24 now available! by Rod Weir in Announcements with 0 replies A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpr...-f...

New version - HelpMaster v23 now available! by Rod Weir in Announcements with 0 replies A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpro.com...

March 2023 v22.7 maintenance release now available by Rod Weir in Announcements with 0 replies A maintenance release for v22.7 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

July 2022 release now available - New version released! by Rod Weir in Announcements with 0 replies A new feature release of HelpMaster is now available!  v22.7.22 For a list of the major new features of v22, see the new documentation site ht...

June 2022 v22.2 maintenance release now available by Rod Weir in Announcements with 0 replies A maintenance release for v22.2 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

RE: Use PowerBI for HelpMaster dashboards by Rod Weir in Reports and reporting Hi SR, Thanks for the post. Yes, the PowerBI reports for HelpMaster have been well received. Download the latest version, from here. https://www...

RE: Use PowerBI for HelpMaster dashboards by Scenic_Rim_IT in Reports and reporting Hi Rod - just wondering how PowerBI reports are going? Any chance you have a beta/pre-release version we can help test for you?...

New version - HelpMaster v24 now available! by Rod Weir in Announcements A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpr...-f...

New version - HelpMaster v23 now available! by Rod Weir in Announcements A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpro.com...

March 2023 v22.7 maintenance release now available by Rod Weir in Announcements A maintenance release for v22.7 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

July 2022 release now available - New version released! by Rod Weir in Announcements A new feature release of HelpMaster is now available!  v22.7.22 For a list of the major new features of v22, see the new documentation site ht...

June 2022 v22.2 maintenance release now available by Rod Weir in Announcements A maintenance release for v22.2 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

February 2022 release now available - New version released! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v22, see the new documentation site https://docs.helpma...

November 2021 release now available - New Major Version! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v22, see the new documentation site https://docs.helpma...

May 2021 release now available - New Major Version! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v21, see the new documentation site https://docs.helpma...