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0 Replies and 18942 Views What is your ratio of helpdesk staff to supported clients?   18942  0 Started by  Rod Weir Time for another poll.&160; How many helpdesk staff does it take to support your clients (sounds like the beginning of a joke no) Are you overstaffed&160; Understaffed How do you compare with other organizations running a helpdesk Cast your vote and tell us a bit about your helpdesk / service desk.&160; To work out your ratio, use this formula (Total number of supported clients) / (total number of support staff)
0 18942
8/19/2009 5:08 PM
1 Replies and 8053 Views V9.0.4 and merging clients  8053  1 Started by  Timo dlvw Just wanted to say many thanks for the Merge Client option in the new V9.0.4 It works really well&160;and is a great feature. For those wanting to use it, it is worth noting that you need to login as administrator to use it
1 8053
by  Rod WeirJump to last post
8/18/2009 3:26 AM
3 Replies and 7958 Views 9.1 release date?  7958  3 Started by  Adam Faorlin Is there any ETA on the release of version 9.1 as yet There are a couple of good features that we really would like to start using ASAP as it will definitely&160;increase our usability Thanks Adam &160;
3 7958
by  Rod WeirJump to last post
7/20/2009 2:48 PM
1 Replies and 8252 Views Single SignOn Integration  8252  1 Started by  Sibi Baby Does Help Master have a facility&160; of Single SignOn integration
1 8252
by  Rod WeirJump to last post
7/20/2009 12:49 AM
0 Replies and 6337 Views Job opportunity. Roubaix, France  6337  0 Started by  Scott McRae Live in France Travelling abroad and need a job Know HelpMaster Pro Check this out: Normal 0 false false false EN-AU X-NONE X-NONE MicrosoftInternetExplorer4 ...
0 6337
7/8/2009 10:49 PM
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New version - HelpMaster v24 now available! by Rod Weir in Announcements with 0 replies A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpr...-f...

New version - HelpMaster v23 now available! by Rod Weir in Announcements with 0 replies A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpro.com...

March 2023 v22.7 maintenance release now available by Rod Weir in Announcements with 0 replies A maintenance release for v22.7 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

July 2022 release now available - New version released! by Rod Weir in Announcements with 0 replies A new feature release of HelpMaster is now available!  v22.7.22 For a list of the major new features of v22, see the new documentation site ht...

June 2022 v22.2 maintenance release now available by Rod Weir in Announcements with 0 replies A maintenance release for v22.2 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

RE: Use PowerBI for HelpMaster dashboards by Rod Weir in Reports and reporting Hi SR, Thanks for the post. Yes, the PowerBI reports for HelpMaster have been well received. Download the latest version, from here. https://www...

RE: Use PowerBI for HelpMaster dashboards by Scenic_Rim_IT in Reports and reporting Hi Rod - just wondering how PowerBI reports are going? Any chance you have a beta/pre-release version we can help test for you?...

New version - HelpMaster v24 now available! by Rod Weir in Announcements A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpr...-f...

New version - HelpMaster v23 now available! by Rod Weir in Announcements A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpro.com...

March 2023 v22.7 maintenance release now available by Rod Weir in Announcements A maintenance release for v22.7 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

July 2022 release now available - New version released! by Rod Weir in Announcements A new feature release of HelpMaster is now available!  v22.7.22 For a list of the major new features of v22, see the new documentation site ht...

June 2022 v22.2 maintenance release now available by Rod Weir in Announcements A maintenance release for v22.2 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

February 2022 release now available - New version released! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v22, see the new documentation site https://docs.helpma...

November 2021 release now available - New Major Version! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v22, see the new documentation site https://docs.helpma...

May 2021 release now available - New Major Version! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v21, see the new documentation site https://docs.helpma...