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Last Post 6/17/2010 6:43 PM by  Rod Weir
Goodbye!
 7 Replies
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Knowledge Bird
Helpdesk leader
Helpdesk leader
Posts:57
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4/21/2010 5:07 PM

    Hello all,

     

    I have come to say my goodbyes. I'm moving on from IT support, and IT in general and will be freelancing full-time, as a copywriter.

    I'll make sure to let my replacement know that this forum has always been a very useful support mechanism.

    BTW, you can always find me on the twitters. @muser74

    ;)

    Scott McRae
    HelpMaster sales
    Helpdesker
    Helpdesker
    Posts:30
    Points:44


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    4/21/2010 5:33 PM

    Muser!!
     

    We are sorry to see you go. You have been one of the mainstays of www.helpmasterpro.com, and we will always consider you as a team member.

     

    You're welcome back anytime! Don't forget about us

     

    All the best with your new career!

     

    Scott

    Rod Weir
    HelpMaster development team
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    Posts:555
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    4/21/2010 5:34 PM
    nooooo!

    All the best in your new move muser. Thanks for all your support and posts over the years. It's been great working with you, and your ideas for product improvement and configuration have made HelpMaster a better product.

    Best regards,
    Rod
    HelpMaster development team
    Check out the HelpMaster roadmap
    Knowledge Bird
    Helpdesk leader
    Helpdesk leader
    Posts:57
    Points:89


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    4/21/2010 6:48 PM
    You are *too* kind. Thanks very much.
    I'm happy to have been of some service and I may pop back in from time to time.
    Kate Herd
    New Member
    New Member
    Posts:6
    Points:8


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    6/10/2010 9:37 PM
    Hi Everyone, I am muser's replacement and also a friend of her's. Look forward to joining in some discussions.

    Kate
    Rod Weir
    HelpMaster development team
    Helpdesk Hall of Fame
    Helpdesk Hall of Fame
    Posts:555
    Points:1017


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    6/11/2010 1:31 AM
    Hi Kate!

    Welcome to to the HelpMaster forum. You've got big shoes to fill ;-) Muser was on top of her game.

    Look forward to working with you. Tell us a bit about your role?

    Best regards,
    Rod
    HelpMaster development team
    Check out the HelpMaster roadmap
    Kate Herd
    New Member
    New Member
    Posts:6
    Points:8


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    6/14/2010 11:53 PM
    Thanks for the welcome Rod.

    Huge shoes to fill I know! I have basically just taken over Aprills role, only full time rather than part time. Only been here for a week so time will tell what exactly my role will be here. I have done helpdesk support for 10 years however nothing like this, I worked for a small ISP, so I supported home/small business internet connections with some domain hosting/web support.

    Huge change with lots to learn

    Kate
    Rod Weir
    HelpMaster development team
    Helpdesk Hall of Fame
    Helpdesk Hall of Fame
    Posts:555
    Points:1017


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    6/17/2010 6:43 PM
    Yep, always something to learn when you're in IT. If you have any questions about HelpMaster, please post them here (or contact us directly). Also, if you ever make it down the highway to Canberra, be sure to drop in for a coffee and a chat (we're in Hawker) Always happy to meet people who use HelpMaster and get their feedback.

    Rod
    HelpMaster development team
    Check out the HelpMaster roadmap


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