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Last Post 3/5/2008 3:15 PM by Knowledge Bird

forum issues

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Helpdesk leader
Posts:57
Points:89

3/4/2008 2:20 PM
hello all, The forum autologs me out. Is it a desirable feature? and what about the timestamping? Can we have an option to change our timezone? Sorry. Minor things, I know. ..aprill

Rod Weir
HelpMaster development team

Helpdesk Hall of Fame
Posts:555
Points:1017

3/4/2008 4:31 PM
Hi Aprill, Sorry to hear this....definately not a desireable feature. When do you get logged off - after posting, before? I'll check out the timestamp thing also and get back to you. Thanks for bringing this to our attention. Best regards, Rod HelpMaster development team Check out the HelpMaster roadmap

Helpdesk leader
Posts:57
Points:89

3/4/2008 5:24 PM
Maybe it's some sort of time limit thing. But I keep a tab open on the forum all day and come back periodically for a readoften having to log back in. It's not a big deal.. and perhaps it's my Firefox's fault. I might try it out on IE. (I'm accepting all cookies, by the way.)

Rod Weir
HelpMaster development team

Helpdesk Hall of Fame
Posts:555
Points:1017

3/4/2008 7:49 PM
Hi Aprill, Yes, it looks like a web timeout error - good catch. I've tweaked some timout settings for the website that will hopefully keep everyone logged in longer than before. Please let me know how you go. Best regards, Rod HelpMaster development team Check out the HelpMaster roadmap

Helpdesk leader
Posts:57
Points:89

3/5/2008 3:15 PM
Pleased to report I'm still logged in since this morning. W00! Thanks!