Go to previous topic
Go to next topic
Last Post 2/27/2012 4:19 PM by  Rob van Gelder
Quickly open list of non-closed jobs for a Client
 2 Replies
AddThis - Bookmarking and Sharing Button
Author Messages
Rob van Gelder
New Member
New Member
Posts:2
Points:4


--
2/20/2012 5:38 PM

    If I answer a call it would be handy to see a list of open jobs for that client.

    I'd love a really easy way (ie. 1 step)  of displaying a list of their non-closed jobs.

    Currently I choose Job Finder (F12), go to the Linked Entities tab, click the Client Lookup button, type in their client id or last name, then click ok till I get a list.

    Would be awesome to have a box in the top-right corner (next to Find Job#) . eg. Client ID Jobs:


    Dennis Odri
    HelpMaster tech support
    Helpdesk leader
    Helpdesk leader
    Posts:45
    Points:81


    --
    2/20/2012 8:23 PM

    Hi Rob,

    If you have HelpMaster v11 you have that exact feature on the 'Jobs' ribbon in the 'Quick Find' section called 'Job History with a dynamic search for Clients and Sites that immediately displays a Client's or Site's job history. Is this not what you wanted?

    Rob van Gelder
    New Member
    New Member
    Posts:2
    Points:4


    --
    2/27/2012 4:19 PM
    Perfect! Thanks!


    ---