Forums Discuss HelpMaster
Wishlist
Search this forum:
Search
You are not authorized to create a new topic
Page 1 of 1812345 > >>
Topics
 Replies
 Views
 Last Post
0 Replies and 6364 Views HelpMaster Roadmap    6364  0 Started by  Rod Weir Check the HelpMaster roadmap for a list of features and development that are planned for future releases. http://www.helpmasterpro.com/Products/Product-Roadmap.aspx Please post your features requests in this 'Wish list' forum. &160;
0 6364
10/13/2010 12:15 AM
2 Replies and 9708 Views Windows 7 - pin to taskbar    9708  2 Started by  Scott McKenzie HMP.Desktop.exe does not allow me to pin it to the taskbar in Windows 7. If I right click on the shortcuts created during installation (on the desktop and in the start menu) the option isn't there. &160;If I right click on the icon in the taskbar when the program is open the option isn't there. If I run the program directly I do have the option to pin to taskbar but it doesn't work. &160;When I close the program the icon disappears. Strangely enough the Active Directory Manager can be pinne...
2 9708
by  Rod WeirJump to last post
6/28/2010 9:23 PM
0 Replies and 6719 Views Knowledge Base improvements  6719  0 Started by  Rod Weir We've recently received some requests to improve the knowledge base feature in HelpMaster via our support channel.  I'm re-posting some of the ideas here for discussion.    Better granularity in knowledge base article access/security/privilege. Read/Write vs View only Ability to open an article in read-only mode, and only those with permission can enable an 'edit' mode Have roles for authors, reviewers, publishers, content experts, Quality assurance etc. &...
0 6719
11/23/2016 9:23 AM
2 Replies and 9846 Views Being able to attach multiple files  9846  2 Started by  Timo Currently we can attach files to a job, although each file will need to be attached in turn. Due to the products that we provide support for, on a regular basis we receive a number of files to support the fault report (config files, screen shots, log files etc). It would be great if we could attach more than one file at a time. Currently we would have to link each file at a time
2 9846
by  Rod WeirJump to last post
1/1/2016 12:10 PM
5 Replies and 15551 Views Suggestions  15551  5 Started by  john leo
(Topic has multiple pages1 2 )
 1. A separate window or column for additional notes, it is for using quick reference for the case. 2. For ticket explorer - have an option of similar view with Outlook. 3. The billing time be seen on the action items without the need of opening the action item.
5 15551
by  Rod WeirJump to last post
9/4/2015 8:17 AM
You are not authorized to create a new topic
Forums Discuss HelpMaster Wishlist
Page 1 of 1812345 > >>


RSS Feed Available
New version - HelpMaster v23 now available! by Rod Weir in Announcements with 0 replies A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpro.com...

 March 2023 v22.7 maintenance release now available by Rod Weir in Announcements with 0 replies A maintenance release for v22.7 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

 July 2022 release now available - New version released! by Rod Weir in Announcements with 0 replies A new feature release of HelpMaster is now available!  v22.7.22 For a list of the major new features of v22, see the new documentation site ht...

 June 2022 v22.2 maintenance release now available by Rod Weir in Announcements with 0 replies A maintenance release for v22.2 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

 February 2022 release now available - New version released! by Rod Weir in Announcements with 0 replies A new major release of HelpMaster is now available! For a list of the major new features of v22, see the new documentation site https://docs.helpma...
New version - HelpMaster v23 now available! by Rod Weir in Announcements A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpro.com...

 March 2023 v22.7 maintenance release now available by Rod Weir in Announcements A maintenance release for v22.7 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

 July 2022 release now available - New version released! by Rod Weir in Announcements A new feature release of HelpMaster is now available!  v22.7.22 For a list of the major new features of v22, see the new documentation site ht...

 June 2022 v22.2 maintenance release now available by Rod Weir in Announcements A maintenance release for v22.2 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

 February 2022 release now available - New version released! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v22, see the new documentation site https://docs.helpma...

 November 2021 release now available - New Major Version! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v22, see the new documentation site https://docs.helpma...

 May 2021 release now available - New Major Version! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v21, see the new documentation site https://docs.helpma...

 April 2020 release now available by Rod Weir in Announcements A new release of HelpMaster is now available! For a list of the major new features of v20, see  https://www.helpmasterpro.com/Support/Updates-...

 February 2020 release now available by Rod Weir in Announcements A new release of HelpMaster is now available! For a list of the major new features of v20, see  https://www.helpmasterpro.com/Support/Updates-...

 December 2019 release now available by Rod Weir in Announcements A new release of HelpMaster is now available.  This release focusses mainly on stability, with an important fix for the Email Manager if using IM...