Privacy & Policy

PRD Software / HelpMaster Privacy Policy

PRD Software/HelpMaster is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the PRD Software/HelpMaster site and governs data collection and usage. By using the PRD Software/HelpMaster site, you consent to the data practices described in this statement.

Collection of your Personal Information

PRD Software/HelpMaster collects personally identifiable information, such as your email address, name, home or work address or telephone number. PRD Software/HelpMaster also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by PRD Software/HelpMaster. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by PRD Software/HelpMaster for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the PRD Software/HelpMaster site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through PRD Software/HelpMaster public message boards, this information may be collected and used by others. Note: PRD Software/HelpMaster does not read any of your private online communications.

PRD Software/HelpMaster encourages you to review the privacy statements of Web sites you choose to link to from PRD Software/HelpMaster so that you can understand how those Web sites collect, use and share your information. PRD Software/HelpMaster is not responsible for the privacy statements or other content on Web sites outside of the PRD Software/HelpMaster and PRD Software/HelpMaster family of Web sites.

Use of your Personal Information

PRD Software/HelpMaster may collect and use your personal information to operate the PRD Software/HelpMaster web site and deliver the services you have requested. PRD Software/HelpMaster may also use your personally identifiable information to inform you of other products or services available from PRD Software/HelpMaster. PRD Software/HelpMaster may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

PRD Software/HelpMaster will never sell, rent or lease its customer lists to third parties.

PRD Software/HelpMaster keeps track of the Web sites and pages our customers visit within PRD Software/HelpMaster, in order to determine what PRD Software/HelpMaster services are the most popular. This data may be used to deliver customized content and advertising within PRD Software/HelpMaster to customers whose behavior indicates that they are interested in a particular subject area.

PRD Software/HelpMaster Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on PRD Software/HelpMaster or the site; (b) protect and defend the rights or property of PRD Software/HelpMaster; and, (c) act under exigent circumstances to protect the personal safety of users of PRD Software/HelpMaster, or the public.

Use of Cookies

The PRD Software/HelpMaster Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize PRD Software/HelpMaster pages, or register with PRD Software/HelpMaster site or services, a cookie helps PRD Software/HelpMaster to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same PRD Software/HelpMaster Web site, the information you previously provided can be retrieved, so you can easily use the PRD Software/HelpMaster features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the PRD Software/HelpMaster services or Web sites you visit.

Security of your Personal Information

PRD Software/HelpMaster secures your personal information from unauthorized access, use or disclosure. PRD Software/HelpMaster secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. If any personal information is transmitted to other web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

PRD Software/HelpMaster will occasionally update this Statement of Privacy to reflect company and customer feedback. PRD Software/HelpMaster encourages you to periodically review this Statement to be informed of how PRD Software/HelpMaster is protecting your information.

Contact Information

PRD Software/HelpMaster welcomes your comments regarding this Statement of Privacy. If you believe that PRD Software/HelpMaster has not adhered to this Statement, please contact PRD Software/HelpMaster at webmaster@prdsoftware.com.au . We will use commercially reasonable efforts to promptly determine and remedy the problem.